PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: Bomgar Corporation

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Bomgar Receives Integration Certification from ServiceNow - Bomgar’s integration with ServiceNow provides a seamless approach to remote IT support, improving IT service delivery, centralizing support processes and strengthening compliance - Bomgar.com
Bomgar Receives Integration Certification from ServiceNow

 

NewswireToday - /newswire/ - Jackson, MS, United States, 2013/11/07 - Bomgar’s integration with ServiceNow provides a seamless approach to remote IT support, improving IT service delivery, centralizing support processes and strengthening compliance - Bomgar.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Bomgar, the leader in enterprise remote support solutions, today announced it has received certification of its integration with ServiceNow. Certification by ServiceNow signifies that Bomgar has successfully completed a set of defined tests focused on integration interoperability, security and performance for a specific version of ServiceNow. The certification also ensures best practices are utilized in the design and implementation of Bomgar’s integration with ServiceNow.

Bomgar offers a pre-built integration with ServiceNow that provides a seamless approach to remote technology support. Service desks and customer support organizations using ServiceNow can integrate Bomgar to improve service levels, centralize support processes and strengthen compliance.

Bomgar enables support technicians to remotely access and support nearly any computer, server or mobile device, in real time no matter where the device is located or what operating system it’s using. Bomgar’s integration with ServiceNow allows technicians to launch a remote support session directly from ServiceNow, and lets end-users request an instant remote support session via the ServiceNow employee self-service portal. Once a session is initiated, support technicians can chat with the end-user, and then elevate the chat to a screen-sharing and remote control session, making it easier to diagnose and resolve end-user issues. Upon conclusion of a Bomgar remote support session, key information from the session, including chat scripts and actions taken, are fed back into the ServiceNow record, greatly improving tracking and compliance.

“We are proud and excited to offer a certified integration with ServiceNow,” said Russ Duffey, VP of Business Development and Strategic Alliances, Bomgar. “The Bomgar integration with ServiceNow has proven to be a success for our joint customers who have increased both efficiency and customer satisfaction. We are looking forward to future success that the certification will bring.”

“Our partners are continuously innovating and finding new ways to extend the value of ServiceNow to IT and beyond. We are pleased to have Bomgar as a participant in our certified integrations program,” said Patrick DeMartine, Director Business Development, ServiceNow.

Next month, Bomgar will be sponsoring two ServiceNow User Group events in Vancouver on December 4, and Calgary on December 5. For a video demonstration of the Bomgar integration for ServiceNow, please visit bomgar.com/products/integrations/servicenow.

About Bomgar

Bomgar (bomgar.com) is the leader in enterprise remote support solutions for easily and securely supporting computing systems and mobile devices. The company’s appliance-based products help organizations improve tech support efficiency and performance by enabling them to securely support nearly any device or system, anywhere in the world including Windows, Mac, Linux, iOS, Android, BlackBerry and more. More than 7,500 organizations across 65 countries have deployed Bomgar to rapidly improve customer satisfaction while dramatically reducing costs. Bomgar is privately held with offices in Jackson, Atlanta, Washington D.C., Paris, London and Singapore.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Bomgar Corporation

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
IT Services/Network Management articles,
CATCH Visitors via Your Competitors Announcements!


Bomgar Receives Integration Certification from ServiceNow

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

Bomgar | ServiceNow
Publisher Contact: Liz Shulof - Bomgar.com 
770-407-1876 lshulof[.]bomgar.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Bomgar Corporation securities in any jurisdiction including any other companies listed or named in this release.

IT Services/Network Management via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Bomgar Corporation / Company Profile


Read IT Services/Network Management Most Recent Related Newswires:

Infosys Expands Footprint in Eastern Europe Opens Delivery Center in Croatia
RTI-C and NEC Begin Construction of HK-G Submarine Cable System
YASH Technologies Announces Strategic Partnership with Worksoft to Offer End-to-end Automated Testing Services
NEC Software Uses Facial Recognition to Verify Mobile Service Users
NEC and EnspireME to Build Europe's Largest Battery Energy Storage System in Germany
RoundTower Becomes Turbonomic Platinum Partner Through Investment in Autonomic Performance Practice
NEC and K-Opticom Successfully Trial System Combining Virtualization Technology with 10G-EPON
Evolve IP Announces Availability of the Global Evolved Office (GEO)
Accudata Systems, Inc. Successfully Renews Elite Cisco Master Security Certification
Abritas Fully Integrated into Civica
SAS Ranks 5th Among '50 Companies That Care' from People Magazine
NEC Collaborates with DHC to promote SDN Business in China
Infosys Achieves Cloud Elite Status in Oracle PartnerNetwork
NEC Drives Digital Transformation for A Safer and Smarter Society At CeBIT 2017
NEC Supplies LX Supercomputer to RWTH Aachen University in Germany

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  JobsWare.com

Visit  La Bella Bakery Artisan Bakery Arizona





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)