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ScreenConnect Releases New Remote Support App for Android Devices - Latest release allows technicians to remotely control, view, and configure settings on Samsung Android devices - ScreenConnect.com
ScreenConnect Releases New Remote Support App for Android Devices

 

NewswireToday - /newswire/ - Raleigh, NC, United States, 2013/10/15 - Latest release allows technicians to remotely control, view, and configure settings on Samsung Android devices - ScreenConnect.com.

   
 
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ScreenConnect, a leading provider of self-hosted remote support solutions, announced its latest Android mobile application for Samsung devices. The new app provides IT departments and support teams the ability to assist employees or customers with concerns by actually viewing and controlling the mobile device. Technicians no longer have to ask customers what they see or request manual screen captures when providing support.

The ScreenConnect App for Samsung provides several opportunities:

• Remote control Samsung Android devices running Android 2.2+
• Configure settings, uninstall apps, and kill processes;
• Provide training on new business applications;
• Asset management;
• Test/Monitor mobile applications live;
• Perfect addition to existing Business Service Management tools.

“The ability to remotely view and control mobile devices will open up a new world of possibilities for our customers. As the BYOD market grows, new apps expand device use, and the market continues to emerge the more we can do to help the better” says Jeff Bishop, Business Development Manager for ScreenConnect.

He continues,“Historically access to the necessary permissions has been restricted by the operating system or device manufacturers. But as business needs have changed it’s great to see companies like Samsung provide a path where vendors can partner to help our joint customers. Partnering with Samsung has been a great first step and we hope to expand our support to other vendors.”

About ScreenConnect

ScreenConnect (screenconnect.com) is an all-inclusive solution for remote support, remote access, and remote meetings. The goal of the product is to fill an industry need for a tool that doesn’t charge monthly fees and has a consistent development cycle to make it better and faster with each release. ScreenConnect sets itself apart from the competition in that it is a self-hosted solution that doesn‘t require firewall configurations for the technician and guest. Furthermore, the application is an industry leader in customization, functionality, and return-on-investment.

 
 
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Written by / Agency / Source: Elsinore Technologies

 
 

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ScreenConnect Releases New Remote Support App for Android Devices

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Publisher Contact: Jeff Bishop - ElsiTech.com 
919-925-0650 sales[.]screenconnect.com
 
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