The awards are based on a structured research process and evaluate performance of a company's services.
In a short span of 3.5 years, DHI has emerged as one of the largest stand-alone hair restoration companies in the country with 17 centers across India, of which nine were added in the last year. Currently, the company is one of the market leaders in the organized segment with a steady annual increase of over 25 percent in the number of patients for hair restoration in FY 2013.
One of the global leaders in research, diagnosis, and treatment of hair and scalp disorders, the company has revolutionized hair transplant services with its Direct Hair Implantation technique, which eliminates the use of scalpel, leaves no scar, and gives no pain.
The company has expanded its business and at the same time devoted itself to developing innovative techniques and proprietary medical tools for hair restoration. It has a dedicated DHI Training Academy in Athens, Greece, for research and training on hair restoration techniques and a scientific exchange with ISHRS (International Society of Hair Restoration Surgery), USA.
Congratulating DHI on the award, Mr. Sandeep Sinha, Director, Healthcare and Life Sciences Practice, Frost & Sullivan, said, "Hair in India is a very sensitive issue among both men and women. DHI (dhiindia.com), a global major, is seeing India as a potential market for hair restoration as the organized segment is growing at a CAGR of 25-30 percent in selected metros and tier one cities like Delhi NCR, Mumbai, Chennai, Hyderabad, Bangalore, etc. Hair restoration has gained popularity in India dramatically, with celebrities vouching for their successful hair restoration transplant procedures."
Dr. Viral Desai, Promoter and Medical Director of DHI India, said, "We thank Frost & Sullivan for this recognition. Hair transplant industry in India is at an interesting phase. The industry witnessed the presence of large, organized players and single-doctor managed clinics. This co-existence has fragmented the market into segments, each with unique price points. However, we have seen a growing awareness about difference in results across these segments. Today's consumer appreciates 'value' more than 'cost'. The result is that organized players, with standardized systems and evolved processes, are being sought to meet evolving consumer preferences. With its scientific innovation backed offerings, DHI is at the forefront of this industry and we are very positive about the evolution of this ecosystem and the future of DHI in India."
Mrs. Kamayani Kanwar, Promoter of DHI India, said, "Thank you esteemed jury of Frost & Sullivan for recognizing the efforts that DHI India has put in. We are very encouraged by this award. What Apple did to computers, DHI has done to the hair transplant industry. Our clients have appreciated the technique. They have appreciated that 'they no longer have scars','they no longer have stitches'. As they say in the retail industry "location, location, location", we at DHI say "results, results, results."
In an endeavor to enhance customer satisfaction, the company has standardized prices and techniques supported by highly trained professionals who undergo vigorous and extensive training at the company's academy. It also follows strict quality control in conformance to ISO 9001:2008.
About Frost & Sullivan
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For Frost & Sullivan Contact
Nimisha Iyer - Corporate Communications South Asia, Middle East and North Africa
M: +91 98200 50519 / P: +91.22 6607 2004 / F: +91 22 2832 4713
For DHI Contact
Manish Acharya, Director
M: +91 98213 87275 - E: manish.acharya[.]drviraldesai.com.
Manu Dhir, Chief Operating Officer
T: +91 9971123129 - E: manu.dhir[.]dhiindia.com.
Renuka Kaushik, National Marketing Head
T: +91 9971103881 - E: renuka.kaushik[.]dhiindia.com.