Yardi announced today that full-service property management company Wilson, Blanchard Management Inc. has improved process automation, data protection and reporting capabilities since adopting Yardi Voyager® Condo, a complete online solution for managing condominiums, as its new property management and accounting platform.
Protecting client data and upgrading Wilson, Blanchard’s ability to provide timely financial information to clients were the company’s main criteria in selecting a new technology platform. “We spent more than a year researching various property management software alternatives and concluded that Voyager was the most effective system for serving our clients,” said Jeff Lack, manager of financial reporting for Wilson, Blanchard. “Voyager is a solution designed specifically for condominium management. Its single, integrated database lets us provide accurate and timely financial information to our clients with data integrity and information security. It became clear as we conducted extensive market research on property management platforms that competing developers could not match Yardi’s years of experience and knowledge.”
Lack added,“Voyager significantly decreases our data access times, allowing our staff to handle day-to-day inquiries more quickly and manage daily processes more efficiently. It eliminates report queues and staff wait time. Yardi also provided additional best practices to help our end-users apply the software to its fullest potential.”
The Yardi Voyager Condo solution automatically calculates percentage-based fees, tracks ownership changes and transfers scheduled charges. One-time charges are also calculated automatically, freeing Wilson, Blanchard from manually assessing retroactive fee changes or creating special assessment charges. Security is enforced with multiple levels of privileges and permissions.
Wilson, Blanchard, whose portfolio includes 32,400 units at 483 condominium properties, is one of the first new clients to adopt Yardi Voyager® 7S, a browser-independent, mobile-enabled SaaS platform.
Wilson, Blanchard’s implementation of Yardi Voyager was performed by the Yardi Professional Services Group (Yardi PSG). “Yardi PSG provided experts in every area of our business and Voyager. By making sure everybody was on the same page and worked toward the same goals, they ensured the success of the project while allowing us to continue our day-to-day activities during this major change,” Lack said.
“Yardi was pleased to work closely with Wilson, Blanchard to get their staff up and running on the new system with a minimal learning curve for their users,” said Peter Altobelli, vice president and general manager of Yardi’s Canadian operations.
About Wilson, Blanchard Management, Inc.
Wilson, Blanchard Management Inc. (wilsonblanchard.com) is a property management company focused exclusively on the needs of property owners throughout Canada’s Ontario province. The company’s personnel have hundreds of years of combined experience and professionally manage more than 38.5 million square feet of residential and commercial condominiums, along with another 1.6 million square feet of commercial and industrial properties. Wilson, Blanchard received the Association of Condominium Owners of Ontario’s ACMO 2000 certification, certifying that the company has some of the strongest internal protections in the industry and a leading attitude in staff management and training.
Now in its fourth decade, Yardi® (yardi.com) is committed to the design, development and support of software for real estate investment management and property management. With the Yardi Multifamily Suite™, Yardi Voyager® Condo, Yardi Commercial Suite™, Yardi Investment Suite™ and Yardi Orion™ Business Intelligence, the Yardi Voyager® platform is a complete real estate management solution. It includes operations, accounting and ancillary processes and services with portfolio-wide business intelligence and platform-wide mobility. Yardi is based in Santa Barbara, Calif., and serves clients worldwide from offices in North America, Asia, Australia, Europe and the Middle East.