Frost & Sullivan Malaysia Excellence Awards held on the 9 May 2013 at Hilton Hotel, Kuala Lumpur. The company had one of the highest revenues in the road transportation services segment that reflects their dominance in the industry.
The Malaysia Excellence Awards seek to recognize companies and individuals that have pushed the boundaries of excellence, rising above the competition and demonstrating outstanding performance in Malaysia.
The Domestic Road Transportation Service Provider of the Year award recipient was selected based on key measurement areas such as revenue and revenue growth, breadth of service and solution, future expansion strategy, and major customer acquisitions.
"Tiong Nam offers one of the widest arrays of services in the road transportation operations, ranging from diverse transportation capacity including varying temperature requirements, an experienced team to handle cross-border transportation, to tracking services that enable both customers and also the company to trace the transported cargo," said Arghya Mandal, Senior Consultant for Transportation & Logistics, Frost & Sullivan Asia Pacific.
Being one of the largest trucking companies in Malaysia, Tiong Nam has a strong transportation infrastructure. Currently, the company stands strong with a fleet size of more than 1300, ranging from vans, trucks with various carrying capacities, and prime movers. With an in-house maintenance facility, Tiong Nam can assure that their fleet is well maintained to ensure efficient transportation.
"The company has greatly invested in their IT infrastructure as part of their strategy to improve current services as well as to increase efficiency. In addition to allowing customers to track shipment, the company has developed their own application that allows customers to schedule as well as manage their shipment online," said Arghya.
He continued,"The company strategy to introduce the Automated Storage and Retrieval System (ASRS) in Shah Alam will help increase the efficiency as well decrease the time needed for high volume loading and unloading. The company is also looking to expand into Laos and Vietnam to keep up with the new growing economy there."
The Frost & Sullivan Malaysia Excellence Awards are based on extensive market engineering tools evolved by Frost & Sullivan. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.
The findings of the detailed evaluation will then be presented to a panel of independent judges comprising influential personalities and leaders in Malaysia, to decide the recipient for each category.
For more details on the 2013 Frost & Sullivan Malaysia Excellence Awards log-on to malaysia-awards.com/
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