PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: ConnectWise

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

ConnectWise Partners Can Now Access DeskDirector Customer Portal App via the Cloud - Superior customer portal experience makes techs look great and is competitive differentiator - ConnectWise.com
ConnectWise Partners Can Now Access DeskDirector Customer Portal App via the Cloud

 

NewswireToday - /newswire/ - Tampa, FL, United States, 2013/07/15 - Superior customer portal experience makes techs look great and is competitive differentiator - ConnectWise.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Security/Anti-Spam Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

ConnectWise, developer of the leading service management software designed exclusively for IT service providers, VARS, ISVs and MSPs, today announced that DeskDirector, an app that gives customers instant access to chat, tickets, quotes, invoices, training and other services, is now integrated with ConnectWise Cloud as well as on premise installations of ConnectWise. DeskDirector's comprehensive set of capabilities is offered through a customizable desktop application that requires no username or password, enabling customers to easily login to a user-friendly portal that showcases the partner's own brand.

"A customer service experience is only as good as the last interaction, so we want every engagement to be easy and enjoyable," said Phill Claxton, co-founder of DeskDirector. "ConnectWise partners have raved about the branded concierge experience we provide their clients and the mojo we give to their engineers and service agents. We are excited to finally extend the integration to all the partners asking for access via the ConnectWise cloud."

With the DeskDirector integration, ConnectWise partners have a simplified process to provide their customers with access to chat, support, invoices, opportunities (with Quosal Order Porter Integration), training and remote control (with LabTech integration), all from a familiar desktop application that requires no login credentials. The integration is yet another way ConnectWise enables a seamless, simple experience that helps partners establish and sustain customer loyalty.

"DeskDirector provides a customer portal experience that is valued by many ConnectWise partners and their clients,” said Jeannine Edwards, Director, ConnectWise Community. "Now that many partners are moving to the cloud, we’re pleased to have the same integration that is provided to partners with ConnectWise on premise."

DeskDirector for ConnectWise enables:

• Secure and automatic customer login using Active Directory
• Easy logging and reviewing of ConnectWise tickets
• Integrated Chat capability directly from a ticket
• Easy approval of work before it’s performed
• Training for client’s staff
• Effortless viewing of quotes and invoices
• Customized branding of the desktop application
• Easy setup in less than 2 hours
• Perfect for Co-Managed IT clients.

About ConnectWise
Designed exclusively for the IT Channel, ConnectWise (connectwise.com) is the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers. Today more than 70,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk ticket and tracking, project tracking, IT service management, SLAs, dispatch scheduling, mobile IT services, time and expenses into a singular IT management software to dramatically streamline IT companies. For the last 29 years, ConnectWise has become the premier business operating system for IT solution providers. ConnectWise APIs are accessed by over 300 organizations, including ConnectWise partners and industry leaders of the IT Nation.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Security/Anti-Spam Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: ConnectWise

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
IT Security Anti-Spam Computer Security - Purchase keywords tags antivirus software firewall spyware removal virus scan computer security IT Security Anti-Spam malware / Banner Ads!.

 
  Your Banner Ad showing on ALL
IT Security/Anti-Spam articles,
CATCH Visitors via Your Competitors Announcements!


ConnectWise Partners Can Now Access DeskDirector Customer Portal App via the Cloud

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

ConnectWise |
Publisher Contact: Press Office - ConnectWise.com 
800-671-6898 Community[.]ConnectWise.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any ConnectWise securities in any jurisdiction including any other companies listed or named in this release.

IT Security/Anti-Spam via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From ConnectWise / Company Profile


Read IT Security/Anti-Spam Most Recent Related Newswires:

Barracuda Simplifies Web Application Security for AWS Customers
Dell Unveils High-Performing, Quad Core Wyse 5060 Thin Client Designed for Knowledge Workers
Check Point vSEC Achieves AWS Security Competency
Gatwick Airport Relies on Splunk Cloud to Enhance Performance and Collaboration
For the Fourth Year, Flexera Software Named a Chicago Tribune 2016 Top 100 Workplace
Barracuda Announces Web Security Gateway Updates to Enhance Advanced Threat Protection, and Network Performance
Portnox Wins Top Honors from Frost & Sullivan for its Software-based Network Access Control Solution, the Portnox NAC
Infinera Powers Cloud Scale Networks with New DTN-X Platforms
ForeScout Named as One of the Fastest Growing Companies in North America on Deloitte’s 2016 Technology Fast 500
Comodo Launches New Full-lifecycle Digital Certificate Management Platform
Privatoria.net Launches An Effective Plugin to Simplify its Users’ Experience
Gigamon to Showcase its Innovative Visibility Fabric Solutions At RSA Conference 2016 Abu Dhabi
CenturyLink and Infinera Deliver 2.5 Tb/s of Super-channel DWDM Capacity at Super Computing 2016
Rising Complex Data-Driven Scenario Creates Growth Opportunities for North American Managed Security Service Providers Finds Frost & Sullivan
Rohde & Schwarz and CELARE Announce Availability of A New SCADA Decoder Protecting M2M Communication from Malicious Code

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  JobsWare.com

Visit  La Bella Bakery Artisan Bakery Arizona





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)