PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: Drishti-Soft Solutions

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

AMEYO Facilitates Business Operations for Surevin - Drishti’s AMEYO improves the overall business productivity for Surevin - Drishti-Soft.com
AMEYO Facilitates Business Operations for Surevin

 

NewswireToday - /newswire/ - Gurgaon, Haryana, India, 2013/05/06 - Drishti’s AMEYO improves the overall business productivity for Surevin - Drishti-Soft.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Surevin is a leading provider of e-business solutions and custom applications for companies around the globe. They were in the hunt for a technology that is easily configurable and customizable. AMEYO suited the necessity and enabled them elevate their customer experience.

Surevin was in search of a call center software that could alleviate the problem of frequent downtime issues. The open source solution that they were using before did not cater to their business needs. It was not scalable enough nor easily customizable. They therefore wanted a solution that would skillfully take care of their call center applications and is flexible and would cut down their capital expenditure.

Abhishek Gupta, Director, Surevin, says,“It has been our constant endeavor to offer the best and outstanding services to our clients and cater to their needs. In our quest, to attain our business goals and gratify our esteemed customers, we were in the search of an appropriate technology which could assist us in smooth operation of our business as well as is agile and easily customizable. The open source solution, that we were using initially lacked stability and was limited in terms of customization. However, AMEYO from Drishti, offered us features that were suitable to address our business obstacles and streamline the operations. The solution is robust and stable and provided us with flexible CRM customisations.”

Understanding the challenges of Surevin, Drishti offered them AMEYO, which is a complete Customer Interaction Management (CIM) tool. The features such as ACD, IVR, Voice Logger, Quality Monitoring, Report and Supervision helped them streamline their business process. Surevin was also able to achieve a more satisfied customer base and a better managed service delivery process.

About Surevin

Surevin is a leading provider of call center solutions, e-business solutions and custom applications for companies around the globe. Combining proven expertise in emerging technologies and strong understanding of new economic business domains, SureVin delivers end-to-end solutions to solve customer needs.

About AMEYO

AMEYO is the flagship call center solution from Drishti for complete CIM. It has been designed to add value to the businesses and pave way for a structured growth.AMEYO customers enjoy significant increase in efficiency levels, reduction in operational costs, flexibility, consistent user experience and a demonstrable ROI.

About Drishti

Drishti (drishti-soft.com) offers communications solutions that empower enterprises and contact centers to dynamically manage Business Processes, Interactions, Workforce and Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a Service). Cutting-edge technologies from Drishti have been designed to add value to the businesses and pave way for a structured growth.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Drishti-Soft Solutions

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Customer Service/Call Center articles,
CATCH Visitors via Your Competitors Announcements!


AMEYO Facilitates Business Operations for Surevin

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Press Office - Drishti-Soft.com 
+91 12 44771000 akankshagarg[.]drishti-soft.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Drishti-Soft Solutions securities in any jurisdiction including any other companies listed or named in this release.

Customer Service/Call Center via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Drishti-Soft Solutions / Company Profile


Read Customer Service/Call Center Most Recent Related Newswires:

Dubai Land Department Boosts Citizen Engagement with Altitude-powered Contact Centre
Upstream Works Receives 2016 Industry Champion Award
Frost & Sullivan Commends Teleperformance Egypt’s Ambitious Expansion Plans in Setting up the First Virtual Contact Centre in Dubai
Frost & Sullivan Commends inConcert for Pioneering Leading-edge Solutions for the Latin American Contact Center Applications Market
Upstream Works Software Awarded 2016 TMC Labs UC Innovation Award
Genesys Honors Partner Award Winners at G-Force 2016 Customer Engagement Conference
Frost & Sullivan Recognizes Five9 with 2016 Customer Value Leadership Award For its Focus on Improving Customer Experience in the Global Cloud Contact
Frost & Sullivan Commends Interactive Intelligence for its Industry-leading Growth in the Cloud Contact Center Applications Market
Genesys Launches Omnichannel Customer Service Benchmarking Tool
Genesys to Acquire Interactive Intelligence to Create the World’s Premier Omnichannel Customer Experience Company
Genesys to Address Contact Center Move to the Cloud in August 31 Webinar
Genesys Accelerates Customer Experience Innovation and Customization on AppFoundry and DevFoundry
Genesys Announces Investment from Hellman & Friedman at $3.8 Billion Valuation
Upstream Works Announces New Software that Personalizes the Contact Center Experience
Frost & Sullivan Lauds Teleopti's Stellar Customer Engagement in the Workforce Management Market

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  JobsWare.com

Visit  La Bella Bakery Artisan Bakery Arizona





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)