Voice123, the largest voice over marketplace where voice over talents promote their voice services and voice talent seekers find the best voices for their projects, has always been characterized for offering outstanding customer service and continues working in developing strategies and tools to demonstrate why customers are their number one priority.
Looking to exceed users’ expectations when using the Voice123 service, the company has implemented different tools to help customers solve their problems, find information, or ask questions quick and effectively. Voice123 has dedicated sections of their website entirely to offer these customer service tools, whether the customer is a voiceover talent, a voice talent seeker, or just a visitor of the website.
When looking for help or information in the Voice123.com website, a customer will come across a section that allows users to find what they need for themselves, or to easily reach the Customer Relations team of the company. When the users want to find information themselves, two tools are offered: the Resource Center which is a knowledge base organized by categories where a pool of questions, articles, newsletters, recommendations, and other resources can be found; and the online community forums where hundreds of questions, answers, and comments can be found and submitted.
If the customer prefers to contact the Voice123 team directly, the company offers the option to communicate by phone, email, and live chat. The phone and live chat allow an immediate communication with a Customer Relations Representative, who is always readily available to inform, help, and solve any issues. Communication by email is also very efficient and replies are sent almost within a couple of hours and no more than 24 hours later.
Voice123 has always set apart for being in permanent development and for offering a unique and useful service. Customer service has also been a very important part of their success as a business and their willingness to be number one in this matter is producing good results.
Voice123 (voice123.com) is an online voice over marketplace based in New York. With the largest online voice over talent database and a vast number of daily voice over project postings, Voice123 helps voice over talents to promote their voice services, and companies to find the best voice over for their projects. With a young, highly qualified, and technology-oriented team, Voice123 is always looking to provide an innovative service and be a world-class technology company.