The one-hour webinar will feature guest speaker, Paula Rosenblum, managing partner at Retail Systems Research (RSR) and John Orr, senior vice president of retail strategy and execution at Ceridian HCM, discussing benchmark report findings from “ WFM 2013: The Store Employee in the Customer Age.”
Retailers agree that transforming the in-store experience is critical for success, but getting the most value out of the employee investment remains a challenge. Learn more about RSR’s report, including:
• Labor-focused differentiators by retail vertical;
• How the best retailers effectively utilize their employees to support success;
• Top challenges retailers face in finding, hiring, training and retaining employees;
• High value KPIs;
• Opportunities to overcome organizational roadblocks;
• The importance of putting the store manager back on the selling floor.
Register today and join us on May 9 from 3 pm. 4 pm. ET for insight on current retail recruitment and retention challenges and best practices for effectively engaging employees in support of an exceptional in-store experience. Attendees will receive one HRCI general credit upon successful completion of a quiz.
Ceridian (ceridian.ca) is a global product and services company delivering trusted results and transformative Human Capital Management technology. We help organizations save time and money, increase employee engagement and productivity. Our offering includes payroll, benefits, tax services, compliance, human resources including Dayforce Human Capital Management and Employee Assistance Programs. As the driving force in payment innovations, we are an industry leader in payroll outsourcing and corporate expense management. Our award-winning products and services deliver trusted results to more than 140,000 customers in 52 countries. Ceridian - Transforming Human Capital Management since 1932.