Sainsbury’s has been using athene® capacity management software since 2001 to ensure that, with a constantly growing business base, they provide a consistent level of IT service at all times.
The opening of new supermarkets, convenience stores and extensions during 2012/13 has brought the total number of stores Sainsbury’s operates to over 1000. This with Online grocery business sales consistently up by 20% per year, means there is a significant increase in demand for IT services.
Tony Burke Service Improvement Manager at Sainsbury’s commented ‘Having the ability to be able to take a proactive approach to performance and capacity management is vital to us. “
Sainsbury’s will be using athene® at their Head Office and across their business centers and supermarkets.
Andrew Smith Chief Executive Officer at Metron “I am delighted that we will continue working with Sainsbury’s for a further four years. This type of demanding environment highlights the strengths of athene® and its ability to handle multiple systems, bringing the data together into a single management and reporting system”
Sainsbury’s will be extending their use of athene® to include VMware ESX hosts and Linux in addition to Unix and Windows.
Metron is the leader in capacity management and has been for over 25 years, with offices in the US and the UK and customers and partners around the globe.
We have hundreds of person-years of Capacity Management experience, built helping clients solve their Capacity Management challenges and our flagship product, Athene, encompasses that knowledge and experience.
At Metron, we are much more than just a software company -- we lend our considerable knowledge and experience in many other ways. Through our strategic and tactical consulting, training, and support to clients worldwide, we help them ensure they optimize spending in IT infrastructure, introduce new technologies effectively, and control financial and environmental costs.
We take great pride in focusing solely on Capacity Management as we’ve done since the company’s inception in 1986. We helped write the book literally helping to write the initial ITIL definition of Capacity Management. We remain involved in helping formulate and shape Capacity Management as it evolves to meet new challenges globally.
Our independence and focus has helped many clients solve their capacity and performance challenges across all markets. Partnership with the industry’s leading IT suppliers and outsourcers keeps our Athene software and our knowledge, advice, and guidance current and relevant.
About J Sainsbury PLC
Sainsbury’s was founded in 1869 and today operates over 1,000 stores, comprising both supermarkets and convenience stores, and employs 150,000 colleagues. It jointly owns Sainsbury’s Bank with Lloyds Banking Group and has two property joint ventures with Land Securities Group PLC and The British Land Company PLC. The
Sainsbury’s brand is built upon a heritage of providing customers with healthy, safe, fresh and tasty food. Quality and fair prices go hand-in-hand with a responsible approach to business. Sainsbury’s stores have a particular emphasis on fresh food and the company strives to innovate continuously and improve products, in line with its aim to help customers ‘Live Well for Less’.
The company has 22 million customer transactions per week and a market share of over 16%. The company sells groceries, clothing, homeware and electrical goods.