PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: SoundBite Communications, Inc.

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

SoundBite Communications to Speak About Impact of Mobile on Collections at Telecommunications Risk Management Association’s Spring Conference - Panel discussions will also address the evolving regulatory landscape (NASDAQ: SDBT) - SoundBite.com
SoundBite Communications to Speak About Impact of Mobile on Collections at Telecommunications Risk Management Association’s Spring Conference

 

NewswireToday - /newswire/ - Bedford, MA, United States, 2013/04/08 - Panel discussions will also address the evolving regulatory landscape (NASDAQ: SDBT) - SoundBite.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

SoundBite Communications, Inc., a leading provider of customer experience management solutions, will speak on two panels at the Telecommunications Risk Management Association’s (TRMA) Spring conference, April 9-10 in Scottsdale, AZ. TRMA conferences provide a forum for telecommunications risk management professionals to discuss trends and share best practices related to reducing fraud and uncollectible debt issues.

SoundBite invites conference attendees to a panel on the FCC’s recent declaratory ruling, which will discuss SoundBite’s efforts in securing clarification of the FCC’s interpretation of TCPA for mobile customer communications. Advocating on behalf of its clients and the industry, SoundBite secured a successful FCC Declaratory Ruling in late 2012, resulting in a number of lawsuit dismissals. SoundBite and the additional panelists will also discuss how the benefits of mobile can be achieved in a compliant way.

“We are proud to share with TRMA attendees our success in petitioning for a declaratory ruling last year which clarified opt-out text confirmations,” said John Tallarico, vice president of product management at SoundBite Communications. “This decision helped remove ambiguity in existing regulations, which industry advocates needed as mobile continues to become the communications channel of choice across industries and the consumer lifecycle.”

WHAT: Panel: SoundBite and the FCC Declaratory Ruling
WHERE: TRMA 2013, Kimpton Firesky Resort and Spa, Scottsdale, AZ
WHEN: April 10, 11:15 am. 12:15 pm. MST
WHO: John Tallarico, Vice President of Product Management
MODERATOR: Tom Stockton, The CMI Group, ACA International President

SoundBite is also participating in a second panel on adding digital channels to collections strategies. This discussion will explore the benefits of adding additional channels such as text messaging and email to collections strategies and how this can increase portfolio penetration, collect more debt faster, reach more live parties, and improve customer experience. Best practices for integrating these channels into existing collections strategies will be discussed, including how to navigate the maze of regulatory compliance.

“The telecommunications industry is embracing the use of mobile to increase collections and reduce risk,” said Joe Gallagher, senior director in client management at SoundBite Communications. “Text messaging, for example, has become the preferred channel for millions of consumers due to its convenience, immediacy, and ease-of use. We have had great success increasing our clients’ payments and collections by adding text to their current voice strategies.”

WHAT: Panel: Adding Alternative Channels to Collections Strategies
WHERE: TRMA 2013, Kimpton Firesky Resort and Spa, Scottsdale, AZ
WHEN: April 10, 1:15 pm. 2:00 pm. MST
WHO: Joe Gallagher, Senior Director, Client Management
MODERATOR: John Stevenson, Sr. Director of Financial Services, U.S. Cellular

About SoundBite Communications
SoundBite Communications (soundbite.com) is a customer experience management company with deep expertise in delivering cloud-based mobile marketing, proactive customer care, and collections/payments solutions. More than 450 global end-clients, including nearly 50 Fortune 500 companies, leverage SoundBite’s proactive multi-channel communications and preference management platforms to power 2.5 billion personalized and compliant customer interactions annually across the full consumer lifecycle.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: SoundBite Communications, Inc.

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Customer Service/Call Center articles,
CATCH Visitors via Your Competitors Announcements!


SoundBite Communications to Speak About Impact of Mobile on Collections at Telecommunications Risk Management Association’s Spring Conference

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

SoundBite Communications |
Publisher Contact: Press Office - SoundBite.com 
781-897-2500 info[.]soundbite.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any SoundBite Communications, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Customer Service/Call Center via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From SoundBite Communications, Inc. / Company Profile


Read Customer Service/Call Center Most Recent Related Newswires:

Upstream Works Receives 2016 Industry Champion Award
Frost & Sullivan Commends Teleperformance Egypt’s Ambitious Expansion Plans in Setting up the First Virtual Contact Centre in Dubai
Frost & Sullivan Commends inConcert for Pioneering Leading-edge Solutions for the Latin American Contact Center Applications Market
Upstream Works Software Awarded 2016 TMC Labs UC Innovation Award
Genesys Honors Partner Award Winners at G-Force 2016 Customer Engagement Conference
Frost & Sullivan Recognizes Five9 with 2016 Customer Value Leadership Award For its Focus on Improving Customer Experience in the Global Cloud Contact
Frost & Sullivan Commends Interactive Intelligence for its Industry-leading Growth in the Cloud Contact Center Applications Market
Genesys Launches Omnichannel Customer Service Benchmarking Tool
Genesys to Acquire Interactive Intelligence to Create the World’s Premier Omnichannel Customer Experience Company
Genesys to Address Contact Center Move to the Cloud in August 31 Webinar
Genesys Accelerates Customer Experience Innovation and Customization on AppFoundry and DevFoundry
Genesys Announces Investment from Hellman & Friedman at $3.8 Billion Valuation
Upstream Works Announces New Software that Personalizes the Contact Center Experience
Frost & Sullivan Lauds Teleopti's Stellar Customer Engagement in the Workforce Management Market
Frost & Sullivan Honours Horizon Contact Centers for its Highly Successful Competitive Strategies in the Kenyan Market

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  La Bella Bakery Artisan Bakery Arizona

Visit  JobsWare.com





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)