Knowcross Solutions announced its partnership with Prestige Solutions International for distribution of TRITON suite of applications in Singapore & China.
TRITON, Knowcross’ flagship product, is a suite of applications that help hotels improve guest service, staff productivity and property maintenance. Its Guest Service Management module automates the handling of guest request, complaints and maintenance jobs which ensure high quality of service. The alerts system allows hotel staff to receive information on their mobile phones based on custom defined events, service request and guest movement. TRITON’s Glitch module allows hotels to capture, track, investigate and satisfactorily resolve service breakdowns which lead to guest loyalty. The mobile application, TRITON Mobile, gives hotelier the freedom to manage their hotels while on the move. TRITON’s latest innovation is TRITON HK which automates daily housekeeping activities, resulting in dramatic increase in productivity and large savings in housekeeping costs.
Prestige Solutions International (PSI) is a respected partner in the hospitality industry which constantly innovates and provides integrated product and services. Headquartered in Singapore, PSI has regional presence with three branch offices in China (Beijing, Shanghai and Shenzhen) and representative offices in Kunming and Chongqing. It has supplied to various hotel groups such as Hilton, Marriott, IHG, Hyatt, Fairmont, Fullerton, Banyan Tree and Ascot.
TRITON is currently deployed in over 35 countries at world’s leading hotels belonging to brands like Kempinski, Hyatt, Sofitel, Swissôtel, Shangri-La, Oberoi, Radisson Blu etc. With this partnership, Knowcross Solutions (knowcross.com) would be able to introduce its products more effectively in the Singapore & China region and help hotels implement software which improves guest service and increase guest satisfaction and loyalty.
Rahul Agrawal, Business Development head, Knowcross Solutions said,“We see a huge potential in China and South East Asian market and with this distribution partnership with PSI, we are looking at covering this market more effectively.”
“With our expertise in this region, we are confident to contribute greatly to the revenues of Knowcross Solutions.” said Benzhin Zhang, General Manager, PSI.