Echopass Corporation, the 2011 and 2012 market share leader in cloud-based contact centers, announced today that Scott Roth has joined the company as Senior Vice President of Corporate Development. Scott will report directly to Echopass CEO & Chairman, Vin Deschamps.
Intense Focus on Clients, Growth and Strategic Business Partners
At Echopass, corporate development refers to the planning and execution of a wide range of strategies to help meet organizational objectives. The kinds of activities falling under Scott’s domain include establishing relationships with strategic business partners, identifying and acquiring companies, and increasing intellectual property assets.
“As we intensify the focus on the support of our clients, the growth of our business, and depth and breadth of our offerings, we have added Scott to lead this initiative,” said Vin Deschamps, CEO. Echopass has previously shared these developmental activities throughout the executive team.
Scott has a successful background in investment banking dealing with diverse companies and complex issues associated with financial transactions. Scott has been instrumental in advising Echopass since early 2010 and has a deep understanding of what makes Echopass unique.
Echopass has been recognized by Frost and Sullivan as the market leader of hosted cloud-based contact centers in each of the past two years. Part of this recognition is for the company’s suite of applications and unique ability to seamlessly integrate the complex infrastructure of large enterprises within the contact center solution. The Echopass portfolio includes full datacenter and system-wide redundancy, back-up storage for historical capture, and the Echopass Symmetry™ active-active capabilities to distribute load, as well as API sets and extensive integration libraries. Echopass provides full end-to-end management and responsibility with 24x7 support that is guaranteed through SLA service availability and reliability greater than 99.95 percent.
About Echopass Corporation
Echopass (echopass.com) is the #1 Software as a Service (SaaS) provider of cloud-based contact center solutions to large Enterprises. Since 2000, Echopass customized solutions have served Enterprises with up to 20,000 agents across multiple sites and complex application and infrastructure environments, while satisfying the most stringent industry compliance and security requirements. Echopass solutions are fully integrated, flexible and scalable, and require no capital investment or ongoing maintenance. Privately-held Echopass, backed by venture capital firms Canaan Partners and New Enterprise Associates, is a recipient of numerous industry awards for innovation and customer service, including the Red Herring Top 100 Companies Award and multiple Best Practices awards from Frost & Sullivan. The company is headquartered in Pleasanton, CA. For additional information, please call 1-888-622-5345.
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