In “customer experience” criteria Halogen garners highest ranking among all vendors evaluated and highest score achievable
Halogen Software, a leading provider of talent management solutions, has been ranked a strong performer in the March 2013 report,“The Forrester Wave™: Talent Management, Q1 2013” by Forrester Research, Inc. In the “Customer Experience” criteria, Halogen garnered not only the highest ranking of all the vendors evaluated, but the highest score achievable.
“Halogen continues as a leader in customer service and support and customers view Halogen as a partner,” writes Forrester senior analyst Claire Schooley in the report. “The [company’s] customer focus is midmarket, but Halogen has a growing number of global customers.”
Forrester’s assessment evaluates vendors with SaaS offerings in three different areas: performance, learning and succession. Noting Halogen’s heritage as a performance management vendor and its feature-packed performance, succession, and career development offerings, Forrester also cites Halogen’s strong competency libraries specific to seven verticals, excellent capabilities in goal alignment, assignment and tracking, and a comprehensive employee profile.
“We’re honored to be recognized as a customer experience leader and a strong performer in the talent management market by Forrester,” said Donna Ronayne, Vice President of Marketing and Business Development, Halogen Software. “We believe this recognition underpins our commitment to delivering a world-class customer experience, and to continuously improving and enhancing our talent management offerings.”
The Halogen Talent Management Suite™ is the only system built from the ground up to drive higher performance. Every module in the suite spanning performance management, job descriptions, recruiting, 360 degree feedback, learning, succession, and compensation integrates seamlessly to provide a consistent and intuitive experience for users. It makes it easy for organizations to have all the information they need to build a world-class workforce that is aligned, engaged and delivering on business strategy.
About Halogen Software
Endorsed by thousands of HR professionals from around the world, Halogen Software (halogensoftware.com) is revolutionizing the way businesses manage their talent and raising the bar on what you should expect from a talent management vendor. Halogen offers the first and only cloud-based talent management system that’s been purpose-built from the ground up to reinforce and drive higher employee performance across all talent programs whether that is recruiting, performance management, learning and development, succession planning or compensation. Halogen has been recognized as a market leader by all major business analysts, but even more important, has garnered the highest customer satisfaction ratings in the industry. The company has been named employer of choice over multiple years and has won numerous leadership and product innovation awards, including HR Technology Product of the Year. Halogen Software’s powerful, yet simple-to-use solutions, which also include industry-vertical editions, are ideal for any company that wants to build a world-class workforce that is aligned, inspired and focused on delivering exceptional results.