The Castleton Group has announced that the firm will host two free training seminars in January at The Castleton Group’s Training and Conference Center located at 4101 Lake Boone Trail, Suite 219, in Raleigh. The following topics will be covered:
The Joy of Customer Service
Speaker: Martin W. Brossman, Director, CoachingSuppport.com
Thursday, Jan. 25 from 9:30-11:30 a.m.
Understanding Unemployment Compensation
Speaker: Mike Gilles, Director of Human Resources and General Counsel,
The Castleton Group
Tuesday, Jan. 30 from 3-5 p.m.
About The Castleton Group
The Castleton Group is a full service Professional Employer Organization specializing in human resources outsourcing. As the sister company of The Executive Staffing Group, The Castleton Group provides human resources administration, regulatory compliance management, human capital management, risk assessment, benefits administration, customized training and payroll outsourcing. The Castleton Group works with business owners to improve profitability by increasing employee productivity, leverage technology to reduce time spent on employee administration, reduce employment liability, and reduce labor costs. The firm, with offices in Raleigh and Cincinnati, Ohio, is committed to excellence in human resources management and is considered one of the top PEO's in the nation. In 2005, The Castleton Group was recognized among the 50 fastest growing private companies in the Triangle by the Triangle Business Journal.
About Martin W. Brossman
Martin W. Brossman is the Director of CoachingSupport.com, an organization committed to supporting people in living lives they love. He is a trainer and personal coach, specializing in communications, career direction, conflict resolution, coaching and team effectiveness. A graduate of St. Andrews College, he has 20 years of professional experience including organizing and operating small firms and a personal consulting business. At IBM he received the "IBM Means Service" award, the top award given for customer service. In 2000 he was honored with the NC Governor's Volunteer of the Year Award. Martin has been a speaker and trainer for corporations, government agencies and medical centers including: IBM, The Environmental Protection Agency, Duke Medical Center, and the Granville County Health Department. He has been a featured presenter at the National Leadership Training Forum of the American Society for Training and Development. As a volunteer and trainer, he offers his services to the Laugh Mobile Program at Duke University Hospital in Durham, NC.
About Mike Gilles
Mike Gilles, J.D., Director of Human Resources and General Counsel, has been licensed to practice law in North Carolina since 1983 and has specialized in Employment Law and Human Resources Management in a variety of settings. Before joining Castleton in May of 2004, Mike had been a partner in one of the leading law firms in North Carolina and had also been employed as the Director of Employment Practices for Oakwood Homes Corporation, a company that employed over 10,000 people in Manufacturing, Retail and Financing divisions operating in over 30 states. Mike also has significant experience as a teacher in college and community college and as a trainer in various employment settings. He holds a B.A. in English Education from the University of Evansville, a Master’s Degree and Ph.D. in English Literature from the University of Missouri, and a law degree from the University of Georgia.