Customer input via a Voice of the Customer (VoC) program, a Market Research initiative, or informal feedback offers companies a wealth of insight. To enable consistent brand experiences wherever and however the feedback is shared, Confirmit, the leading global software provider for Customer Experience, Employee Engagement and Market Research, has just launched Confirmit MyMobile.
Whether companies have a mobile employee base and need a dedicated mobile program, or they need to add mobile options as part of a larger Market Research, VoC, or Employee Insight program, the customizable mobile feedback and research app enables businesses to channel those insights back to the right stakeholders via any type of mobile device. From beginning to end, respondents will enjoy a branded look and feel that matches other feedback channels and marketing materials.
“Mobile delivers instant, engaging, and effective insight offering new opportunities to multi-channel programs,” commented Dave King, Confirmit’s Executive Vice President of Mobile Solutions. “Confirmit MyMobile provides businesses and MR agencies with the flexibility to create seamless multi-channel feedback and research programs with consistent branding throughout. Confirmit’s mobile capabilities have led the market from its inception, and this addition to our portfolio enables forward-thinking businesses to take mobile data collection to the next level, building even stronger user experiences.”
As with all Confirmit mobile products, Confirmit MyMobile:
• Enables seamless dissemination of critical feedback to the right stakeholders in a timely fashion;
• Integrates with photo, video, audio and GPS capture capabilities to provide rich feedback;
• Deploys on all major mobile devices, including iPhone, iPad, Android tablets and mobiles, Blackberry, and Nokia
• Runs offline so feedback can be captured anywhere, at any time.
For more information about how the new Confirmit MyMobile solution can help your business deliver an outstanding in-the-moment respondent experience, please visit confirmit.com. Attend a webinar on March 14th for a demonstration of how Confirmit MyMobile can be harnessed to deliver instant, actionable insight, customized to match your brand.