nQueue Billback, the leading provider of software-based cost recovery and expense management systems, today announced record results both in terms of revenue and new bookings in 2012. The company gained 38 new clients worldwide, including two new Am Law 250 firms, and increased revenue 6% compared to 2011.
The company released 27 new product updates and three new products, including iA Route 2.0, which combines with iA Scan Manager to help firms more easily achieve best practices for managing information in active matters. “The market reacted extremely positively to our unified scanning solution,” said Rick Hellers, nQueue Billback’s President and CEO. nQueue Billback’s development roadmap remains aggressive with multiple new releases scheduled for 2013.
The year was also highlighted by the company’s September launch in the Asia-Pacific market, creating the only truly global cost recovery company. “We are a single company committed to helping firms maximize their profitability worldwide,” said Hellers. “We now have a global footprint, with offices on three continents and deployments in more than 50 countries.”
nQueue Billback positioned itself for further growth with the addition of Daryl Moore as Chief Operating Officer in December 2012. Moore has extensive sales, marketing and operations experience and has delivered outstanding success and growth throughout his career. “Daryl is an expert at turning smaller companies into larger ones, including at Starbuck’s Coffee Company where he was one of the first employees. We look forward to leveraging that experience to fuel our own growth,” added Hellers. “His presence will allow me to focus more attention on strategic initiatives, including building innovative solutions that meet our clients’ needs.”
As the legal industry evolves, nQueue Billback remains committed to helping firms improve profitability. In addition to traditional cost recovery, the company’s products, branded iA® for Information Accountability, allow firms to capture more cost-related information and use it to improve workflows, manage expenses and reduce costs. “We continue to succeed because we understand that firms worldwide must turn basic expense data into information they can use in a variety of ways to improve their financial performance,” said Hellers.
About nQueue Billback
nQueue Billback (nQBillback.com) provides software-based information accountability solutions to more than 35 percent of the largest 250 law firms in the United States, seven of the top 20 in the U.K., seven of the largest 35 in Australia, and five of the Top 10 globally. The company assists firms by enhancing the automation and processing of any operational and administrative expenses, including print, copy, scan, phone, fax, travel, court fees, research, overnight, courier costs, credit card charges and more on an extremely powerful platform. nQueue Billback’s software offerings, branded iA® for Information Accountability, can be embedded directly into multi-function devices or reside on tablet computers or terminals to provide clients with the knowledge required to run their businesses more profitably. nQueue Billback is a wholly owned subsidiary of Reckon Limited (ASX: RKN) and is the only truly global cost recovery company.