Infinity Contact, the sales agency of record for B2B client acquisition and retention sales campaigns, announced plans to fill over 100 positions throughout 2013, with the Cedar Rapids, IA headquarters and additional operations in Ann Arbor, MI.
Founded in 1996, Infinity Contact specializes in the design and implementation of Multi-Channel integrated contact programs using live voice, SMS, chat, and e-mail. Infinity Contact is an integrated customer contact company with the expertise to combine the most relevant mix of contact, technology, data, and analytics to partner with their clients to get and keep customers. Clients span multiple industries including: digital services, software, automotive, education, manufacturing, and retail and financial services.
“We are very pleased to see the immense growth Infinity Contact has undergone, with the addition of 161 agent seats in 2012, and we are excited to see continued growth throughout this next calendar year,” Infinity Contact CEO, Thomas R. Leidigh stated. “As we continue to exceed client expectations, the clients are requesting to grow their programs with Infinity Contact. We currently have two programs that are expected to double and triple in size by the end of 2013,” stated Stephen G. Griggs, President.
Infinity Contact has numerous openings available including: Process & Quality Coordinator, Financial Analyst, VP Human Resources, Part-Time Customer Service, Business Development Manager, Account Executives, and numerous Inside Sales positions. For more information regarding current job openings in Cedar Rapids, IA and Ann Arbor, MI, visit the career page on Infinity Contact's website.
About Infinity Contact
The entire Infinity Contact organization has a singular focus: we partner with our clients to Get Customers, Keep Customers as a result of analytics based sales programs. We deliver targeted sales campaigns based on analytics that generate the highest ROI & lowest client customer acquisition costs.
Our 16 year history has enabled us to become leaders in developing markets and launching solutions for our clients. Our sales leadership approach combined with our workforce, multi-channel campaigns, and revenue system ensures maximum ROI for each client customer relationship.
From strategic sales planning, to customer data analytics, customer acquisition and predictive modeling, Infinity Contact delivers client acquisition and customer retention results in the most cost efficient and professional manner possible.
Competencies: B2B Client Customer Acquisition System, SME Sales Leadership & Selling to the SMB Buyer, Multi-Channel Sales Campaigns, Loyalty Retention Sales Campaigns.