Infinity Contact, an integrated customer contact company announced today their partnership with Involta, a local data storage center in Marion, Iowa. Involta will be providing Infinity Contact with rack space in their hardened data center. In the event of a disaster to Infinity’s facility, all data systems and services will not be touched, remaining operational and accessible from remote locations.
Founded in 1996, Infinity Contact specializes in the design and implementation of integrated contact programs using live voice, SMS, chat, and e-mail. Clients span multiple industries including digital services, software, automotive, education, manufacturing, retail, and financial services. Infinity Contact has the expertise to combine the most relevant mix of contact, technology, data, and analytics to partner with their clients to get and keep customers.
“Our partnership with Involta is a move forward in technology infrastructure enhancement at Infinity Contact,” said Senior IT Manager, Chris Rodeffer. “With this off-site data storage facility, Infinity Contact will be able to access data and email in the event of a disaster allowing us to return to normal business procedures in a timely manner,” said President, Steve Griggs.
About Infinity Contact
The entire Infinity Contact (infinitycontact.com) organization has a singular focus: we partner with our clients to Get Customers, Keep Customers as a result of analytics based sales programs. We deliver targeted sales campaigns based on analytics that generate the highest ROI & lowest client customer acquisition costs.
Our 16 year history has enabled us to become leaders in developing markets and launching solutions for our clients. Our sales leadership approach combined with our workforce, multi-channel campaigns, and RevSci Buyerlytics System™ ensures maximum ROI for each client customer relationship.
From strategic sales planning, to customer data analytics, customer acquisition and predictive modeling, Infinity Contact delivers client acquisition and customer retention results in the most cost efficient and professional manner possible.
Visit Infinity Contact's website to learn more about our revenue leadership approach and RevSci Buyerlytics System™.
Competencies: B2B Client Customer Acquisition System, SME Sales Leadership & Selling to the SMB Buyer, Multi-Channel Sales Campaigns, Loyalty Retention Sales Campaigns.