SecureMyCompany announces a new and improved Service Level Agreement for their hosted Managed Services solutions. SecureMyCompany guarantees 100% availability for any unscheduled outage or loss of service, thus providing assurance and a money-back guarantee if they fail to meet the 100% uptime service level.
Few hosted Managed Services Software vendors guarantee uptime or provide any Service Level Agreement (SLA) for their customers. Other vendors offer SLAs to their very best customers or when a customer is savvy enough to request one. SecureMyCompany levels the playing field for Managed Service Providers by applying discounts, policies and service guarantees to all customers equally.
Many Managed Services Providers usually don’t have the expertise to review legal agreements and determine if they are comprehensive or not. Some vendors can get away with offering a Service Level Agreement that includes pre-defined service levels without providing a remedy if the vendor fails to deliver. SecureMyCompany’s Service Level Agreement is very clear and simple – every 15 minutes of downtime equals 1 day of service credit.
“SecureMyCompany is the leader for hosted Managed Services software in uptime, performance, availability and value” says Frank Hughes, Vice President of SecureMyCompany. “All SecureMyCompany customers are automatically protected by our SLA. There is no need to haggle with a sales team or an account manager.”
SecureMyCompany was built from the ground up as a hosted, On Demand service solution for Managed Services Providers. SecureMyCompany and its partners have invested millions of dollars to create a robust infrastructure that can support thousands of MSPs. By leveraging a shared infrastructure, SecureMyCompany provides Managed Services Providers with a level of service uptime and availability that is far greater than any solution a single customer could build for themselves using traditional solutions.
Managed Services Providers can register for a free 30-Day trial of the SecureMyCompany services including Kaseya Managed Services and McAfee Total Protection for Small Business software by visiting our website.
Availability and Pricing
The SecureMyCompany hosted Managed Services solutions are available now at the SecureMyCompany Website. Kaseya Managed Service software pricing starts at $9.95/month and McAfee Total Protection for Small Business is only $2.95/month. SecureMyCompany solutions are offered with simple month-to-month pricing without any setup fees, term agreements or minimum volume commitments.
About SecureMyCompany, Inc.
SecureMyCompany (securemycompany.com) provides Managed Services software for VARs, OEMs, and other IT Service Providers. The SecureMyCompany solutions provide system administrators with a comprehensive solution to manage hundreds of computers and users across multiple domains, locations and organizations. SecureMyCompany partners include Jamcracker, Microsoft, McAfee, Singlefin and many more. SecureMyCompany is privately funded and is headquartered in Encino, California.