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Makati City, National Capital Region, Philippines, 2012/12/13 - GaiaX Asia Corporation, the leading provider of customer support services for Android and iPhone game developers in Japan, further expands its service by supporting the Top 4 European Languages based on the countries.
GaiaX Asia Corporation, a social media company and business solutions provider, expands its customer support services even more with the Top 4 European languages, based on the number of mobile and social gaming population in the region. These languages have been made available shortly after the addition of Eastern languages, Chinese and Korean.
The Top 4 European languages included in the expansion are French, German, Italian and Spanish. Similar to the new team for Chinese and Korean customer support, native speakers of the said languages comprise the members of the recently added support team to ensure top quality customer support for clients.
Growth of Mobile Gaming in Europe
GaiaX Asia Corporation responded to the increasing demand for customer support in Spain, France, Germany and Italy—the Top 4 mobile and social gaming European countries. This demand is influenced by the increasing number of mobile and social application users (more than 100 million users) in the said region.
The increase in demand for customer support in these countries were influenced by the Android and Apple markets which are currently growing rapidly, dominating the smartphone market share within the European countries. iPhone is currently the predominant gaming device with more than 10 million players. Statistics suggest that 53% of iPhone owners use it to play games. On the other hand, 45% of Android owners play games in their devices. This rise in mobile gaming is propelled by the rapid adoption of smartphones and the vast ecosystems of game apps these platforms provide (comScore, Inc., 2012).
Aside from China with 160 million mobile gamers, UK proved to be one of the largest market of mobile gaming with 14.2 million smartphone users playing games in their devices within a month, followed by Germany, Italy, Spain and France.
The market for mobile gaming in Europe continues to grow. It is predicted to be worth £6.3 billion by 2014 (Mobile Gaming Europe, 2012). This prediction further suggests a continuous and growing need for customer support among these countries.
Gaiax is now ready to provide customer support for mobile and social application developers who have published their games with the Top 4 European languages that is set to flourish in the coming years.
About GaiaX Asia Corporation
GaiaX Asia Corp. (gaiax.asia) is a social media company and the subsidiary company of GaiaX Co. Ltd (TSE: 3775) based in Tokyo, Japan. The GaiaX group commits itself to innovating and providing creative solutions to various social media needs and requirements of businesses. Its solutions help companies from different industries connect with their customers and clients online in a better and more efficient way.
For more information about the Korean & Chinese customer support, please visit app-support.en.gaiax.com or send an email to Ms. Alliana Go at multilingual[.]gaiax.asia. For marketing concerns, please contact Ms. Britzee Capili at mktdiv[.]ph.gaiax.com