PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: General Electric Company

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

GE Capital Fleet Services Earns Prestigious Center of Excellence Recognition from BenchmarkPortal - GE Capital Fleet Services’ U.S. maintenance control center, located in Eden Prairie, Minn., has been certified as a Center of Excellence by BenchmarkPortal (NYSE: GE) - BenchmarkPortal.com / GEFleet.com
GE Capital Fleet Services Earns Prestigious Center of Excellence Recognition from BenchmarkPortal

 

NewswireToday - /newswire/ - Eden Prairie, MI, United States, 2012/10/23 - GE Capital Fleet Services’ U.S. maintenance control center, located in Eden Prairie, Minn., has been certified as a Center of Excellence by BenchmarkPortal (NYSE: GE) - BenchmarkPortal.com / GEFleet.com. NYSE: GE

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Financial/Legal/Venture Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

The Center of Excellence recognition is one of the most prestigious awards in the service and support industry.

The Center of Excellence certification is awarded to customer service call centers that rank in the top 10 percent as surveyed for efficiency and effectiveness. GE Capital Fleet Services received this recognition for its demonstration of superior performance on both cost-related metrics and quality-related metrics compared with its industry peers.

Through its maintenance control center, GE Capital Fleet Services provides 24/7 support to its customers’ fleet managers and drivers, helping them control costs, enhance driver productivity, obtain necessary financing, and manage and maintain their fleets.

“We are pleased and honored to receive such an award, as it recognizes the tremendous efforts put forth by our fleet services experts and the relationships we have with our customers,” said Ed Faulstick, operations leader, GE Capital Fleet Services. “Our primary objective is to consistently provide great customer service by offering the support and industry expertise that allows our customers to effectively achieve their goals.”

GE Capital Fleet Services met stringent criteria established by independent researchers to earn the Center of Excellence designation. Key criteria include customer satisfaction, service level standards, resources, employee training, leadership, process management and operational efficiency. These measures were tracked through live call monitoring, the evaluation of performance metrics and team focus groups, and by contacting GE Capital Fleet Services’ customers for direct feedback.

“The certification of GE Capital Fleet Services is a direct result of its leadership’s commitment to balancing cost-effective service solutions with best-in-class service performance. It is an achievement of distinction. The obvious beneficiaries of this commitment are the center’s customers, employees, and shareholders,” said Bruce Belfiore, CEO of BenchmarkPortal and senior research executive at the Center for Customer-Driven Quality that was founded at Purdue University.

About BenchmarkPortal
Founded in 1995, BenchmarkPortal (BenchmarkPortal.com) is a global leader in the contact center industry providing benchmarking, certification, training, consulting and industry reports. The BenchmarkPortal team of professionals has gained international recognition for its expertise and an innovative approach to best practices for the contact center industry and hosts the world’s largest database of contact center metrics. BenchmarkPortal’s mission is to help contact centers reach peak performance in operational effectiveness and efficiency so that the centers will realize increased levels of agent and customer loyalty while containing costs and building enterprise value. For more information on BenchmarkPortal please call 1‐800‐214‐8929.

About GE Capital, Fleet Services
GE Capital, Fleet Services (gefleet.com), based in Eden Prairie, Minn., is a global fleet management company with operations in the United States, Canada, Europe, Japan, Australia and New Zealand.

GE Capital (gecapital.com) offers consumers and businesses around the globe an array of financial products and services. GE (ge.com) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Financial/Legal/Venture Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: General Electric Company

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Financial/Legal/Venture articles,
CATCH Visitors via Your Competitors Announcements!


GE Capital Fleet Services Earns Prestigious Center of Excellence Recognition from BenchmarkPortal

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

GE News Center | BenchmarkPortal
Publisher Contact: Sherri Ruesink - Capital Solutions Fleet Services 
952-828-2875 Sherri.Ruesink[.]ge.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any General Electric Company securities in any jurisdiction including any other companies listed or named in this release.

Financial/Legal/Venture via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From General Electric Company / Company Profile


Read Financial/Legal/Venture Most Recent Related Newswires:

Infinera to Participate in Upcoming Investor Conference
Propel Financial Services Partners with Clear Payment Solutions
Digital Payments Power Growth in Booming Asia-Pacific Financial Technology Landscape Notes Frost & Sullivan
Digital Readiness Key to Growth Opportunities in the Financial Services Market
Prairie Capital Advisors Announces The Sale of Cornerstone Treatment Facilities Network to An ESOP
Koch Agrees to Invest Over $2 Billion in Infor
FTI Consulting Recognized as a Top Service Provider in the Legal Industry
GE Completes Spin Off and Demerger of Bank BPH Core Bank to Alior Bank
ALM Expands Senior Leadership Team, Organization Focused on Customers and Transformation
Lazard Acquires Remaining 50% Stake in MBA Lazard - Fully Integrating its Latin American Operations
Western Union Business Solutions Announce Mark Davis As Head of Australia and New Zealand
Tabarak Investment Capital and Elite Capital & Co. Limited in Discussion to Finance Projects
Consulting Magazine Unveils the Profession’s Fastest Growing Firms At Inaugural Gala
Hills Invest Signs An Agreement with The Afore Profuturo in Mexico
TRA Searches for TPA Acquisition Opportunities

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  La Bella Bakery Artisan Bakery Arizona

Visit  Triggr & Bloom





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)