PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: TOA Technologies

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

At Futurecom 2012, TOA Technologies Showcases Solutions for Taking Customer Experience to New Levels - Leading visionary provider of mobile workforce management applications empowers telecoms of all sizes worldwide to provide industry-leading customer service and increased operational efficiencies - TOATech.com
At Futurecom 2012, TOA Technologies Showcases Solutions for Taking Customer Experience to New Levels

 

NewswireToday - /newswire/ - Beachwood, OH, United States, 2012/10/03 - Leading visionary provider of mobile workforce management applications empowers telecoms of all sizes worldwide to provide industry-leading customer service and increased operational efficiencies - TOATech.com. acquired by Oracle

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

TOA Technologies, the leading global provider of time-based and predictive solutions for managing scheduled and structured appointments and work in the field, will let the sun shine on its tools for better customer experience through mobile workforce management applications at Futurecom 2012, October 8-11, at the Riocentro convention center in Rio de Janeiro, Brazil, from booth J16.

At Futurecom, TOA Technologies will herald the dawning of a new age for businesses with mobile employees. TOA’s expanded line of solutions will shine a light on the unique needs of enterprise, mid-sized and smaller/regional telecoms. The company will showcase ETAdirect Enterprise and ETAdirect Professional – uniquely leveraging the technology revolution that is cloud, mobile, social and context-aware computing.

As the only mobile workforce management vendor focusing on real-time visibility and better communication – with both employees and customers – as key components of a successful field service strategy, TOA Technologies will demonstrate its solutions at the event. TOA experts will show Latin American telecoms how to build highly efficient mobile workforces that extend superior customer service from the sales floor to the customer’s door.

“TOA Technologies has burst onto the scene in sunny Latin America with great new tier one customers like GVT, TIM Brasil, Cablemás and more,” said Yuval Brisker, co-founder and CEO of TOA Technologies. “We are excited about partnering with our customers and well-known technology organizations such as Amdocs, Accenture, salesforce.com and Tecnocom across the region to achieve the next generation of mobile workforce management technology, efficiency and customer service.”

ETAdirect Enterprise
Designed for organizations with hundreds or thousands of field service personnel and complex operational and technological environments, ETAdirect Enterprise assigns jobs to field employees using predictive pattern recognition based on past performance to personalize the workday. It provides the most complete, the most precise and the best results of any mobile workforce management solution on the market today. Through an advanced communications module, ETAdirect Enterprise closes the information gap between service providers and their customers via by the customer’s choice of channel. ETAdirect Enterprise results in proven dramatic improvements in productivity and an enhanced customer experience.

ETAdirect Professional
ETAdirect Professional distills the power and intelligence – the best of the best – of ETAdirect Enterprise into a world-class solution that deploys in only four weeks. For organizations that rely on field workforces delivering a product or performing a service, it offers a fast and simple solution to increase productivity, reduce costs and improve customer service. ETAdirect Professional’s streamlined configuration features best practices for routing and other functions, as refined by TOA Technologies after nearly a decade of experience with mobile workforces in a wide variety of industries. With ETAdirect Professional, sophisticated mobile workforce management software is no longer limited to large enterprises.

Illuminating field service operations
TOA Technologies will shine a light on how telecoms can leverage the power of cloud-based, predictive field service management solutions to enhance customer experience at booth J16 and during the following two educational sessions at Futurecom 2012:

“Elevating the Customer Experience With Better CRM and Field Service Management,” GVT’s CIO, Alessandra Bomura Nogueira, will discuss her view of why superior customer relationship management and field service management are interconnected, assuring that excellent customer service extends from the sales floor to the customer’s door. This session is scheduled for Wednesday, October 10, at 16:40 in the Auditorium Arpoador.

"Here Comes the Sun – Scalability, Security and Reliability Behind the Cloud," TOA Technologies’ co-founder and CEO Yuval Brisker and TOA’s VP of service assurance Mike Carpenter will demonstrate how cloud-based applications can provide secure, reliable and state-of-the-art solutions. This session is scheduled for Thursday, October 11, at 12:10 in the Auditorium Arpoador.

About TOA Technologies
TOA Technologies (toatech.com) is the leading provider of mobile workforce management applications. ETAdirect, TOA's patented platform, improves customer service while dramatically reducing operational costs and delivering immediate and lasting return on investment. As the industry's only complete on-demand solution, ETAdirect uses time-based pattern recognition and predictive analytics to provide the most advanced and accurate field service management application on the market. ETAdirect reduces customer wait times while increasing field workforce efficiency. TOA's solutions are cloud-based, quickly deployed, highly configurable and easily integrated with existing CRM, ERP and other solutions.

Across four continents, ETAdirect manages mobile workforces for some of the world’s most recognizable global brands in the satellite/cable/broadband, telecom, utilities, insurance, home services and retail industries. Named Best of Breed and a Visionary in the Gartner Magic Quadrant for Field Service Management, 2011, TOA Technologies is headquartered in the United States and has offices throughout Europe, Latin America and Australasia.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: TOA Technologies

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


At Futurecom 2012, TOA Technologies Showcases Solutions for Taking Customer Experience to New Levels

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Kayleigh Fitch - TOATech.com 
216-902-8547 kayleigh.fitch[.]toatech.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any TOA Technologies securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From TOA Technologies / Company Profile


Read Software Most Recent Related Newswires:

ITEX IT-Service GmbH Achieves Silver Partner Status with NAKIVO
Pegasystems and Accenture Team to Offer Communications Service Providers Intelligent Customer Decisioning as a Service to Improve Customer Engagement
Frost & Sullivan Recognizes eClinicalWorks’ Revenue Cycle Management Services with Leadership Award
The Weather Company Collaborates with PurpleAir to Provide Community Air Quality Data Across its Consumer Properties
London Stock Exchange Group Collaborating with IBM to Develop Securities Data Blockchain Solution for European SMEs
Oracle Named a Leader in 2017 Analyst Evaluation for Digital Process Automation Software
NAKIVO Launches v7.2 Beta with ASUSTOR NAS Support and New Features for Microsoft SQL Server
Splunk and Booz Allen Hamilton Announce Cyber Intelligence Service to Manage Advanced Threats with Greater Precision and Speed
Duke Kunshan University Selects Oracle to Optimize Student Experience
Infor Announces New Collaboration with ADP
SYSPRO ERP Software’s New AI Capabilities for Manufacturers and Distributors Reported by Leading Enterprise Solutions Analyst
Proctor Library at Flagler College Implements Innovative Solution, Joining a Host of Academic Libraries in Florida
TIBCO Energy Forum to Showcase Augmented Intelligence for Energy Sector Optimization
IBM Cloud Helps StockX to Redesign and Scale Operations
OpenText Announces Customer and Partner of the Year Award Winners at Enterprise World 2017

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  La Bella Bakery Artisan Bakery Arizona

Visit  NAKIVO, Inc.





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)