NewswireToday - /newswire/ -
Atlanta, GA, United States, 2012/09/24 - Unified contact center solutions provider gains hosted and premise based solutions, assets and worldwide client roster from Houston, TX-based contact center technology firm - NobleSys.com.
Today announced the acquisition of Stratasoft, Inc., an award-winning provider of hosted and premise-based contact center technology. The acquisition includes all Stratasoft brands and intellectual properties.
“Incorporating Stratasoft’s technology and services into Noble Systems is a big win for Stratasoft clients around the world,” said James K. Noble, President and CEO of Noble Systems. “They are joining a team with the vision, innovation and financial stability to meet their needs today and help power their growth in the future.”
Founded in 1995, Stratasoft holds a cloud and premise-based solution portfolio that includes predictive dialing, contact center database management, contact center campaign scripting, predictive dialing algorithms and contact center management systems. The firm’s global client roster includes leading brands in financial services, telecommunications, outsourcing, vacation ownership and more.
“Noble Systems is clearly the best path forward for our clients, partners and personnel,” said Asim Saber, former CEO of Stratasoft. “As part of the Noble Systems team, we’ll be able to move forward with the innovation and support our clients expect. What’s more, they will gain access to Noble Systems’ resources and experience in providing quality premise and cloud-based call center solutions.”
About Noble Systems
Noble Systems Corporation (noblesystems.com) is a global leader in unified contact center technology solutions, providing innovative products since 1989. Every day, millions of customer contacts are made by agents at 4,000+ client installations worldwide using the award-winning Noble platforms for inbound, outbound and blended communications. The scalable, integrated Noble solutions include advanced ACD and predictive dialing; unified contact processing; and integrated IVR, recording, messaging, quality/monitoring systems, scripting, workforce optimization, and real-time reporting and management tools. Based in Atlanta, GA, Noble Systems was the first vendor to offer an open, scalable, fully-distributed platform.
For more information, contact:
Sian Ciabattoni, Marketing Director EMEA
P: 0161 772 7100 - E: sciabattoni[.]noblesystems.com.