PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: Enghouse Interactive

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Cloud-based Contact Center Decision Process the Focus of Enghouse Interactive Sponsored Guide - Digs deep into the financial, operational and technical facets of cloud delivery - Enghouse.com
Cloud-based Contact Center Decision Process the Focus of Enghouse Interactive Sponsored Guide

 

NewswireToday - /newswire/ - Phoenix, AZ, United States, 2012/09/20 - Digs deep into the financial, operational and technical facets of cloud delivery - Enghouse.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Telecom/Wireless/VoIP/IPTV Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!

World needs to know about google malpractices - Share your Adsense publishers stories on Google tactics to steal your revenues

 

The latest research on Cloud-based Contact Centers from industry analysts at ContactBabel is now available from Enghouse Interactive. “The Inner Circle Guide to Cloud-Based Contact Center Solutions,” sponsored by Enghouse Interactive, gives organizations a comprehensive view of the many factors that businesses must think through when considering cloud solutions for their contact center(s), along with practical insights and advice to help at every stage of the decision-making process.

Cloud-based contact centers are far from a new concept, but the topic has certainly come to the forefront in the past several years as technology has matured and global economic conditions have influenced organizations’ views on alternatives to the traditional premise-based approach. With all that has been written on cloud-based solutions so far, companies still have a lot of questions about the topic, ranging from basic terminology and ROI potential to how to practically implement them. The new guide is intended to fill in many of the gaps and help businesses as they navigate solutions in the market.
"The Inner Circle Guide that Enghouse Interactive sponsored, gives readers information to help them decide when cloud technology makes sense for their contact centers," stated ContactBabel founder, Steve Morrell. "There are many positive factors driving the uptake of cloud-based solutions, from financial to functional, operational to strategic. Enghouse Interactive is well positioned to help customers benefit from cloud based deployments with innovative multichannel contact center products for enterprises to build virtual private cloud contact centers or for service providers to create compelling contact center as a service offerings."
"We were champions of the cloud-based contact center model long before anyone used 'cloud' terminology", said Alex Black, Enghouse Interactive CTO. “When ContactBabel took on this topic with their first Inner Circle Guide it was a natural fit for us to sponsor the report and help share it with the market. When organizations are ready to move their contact centers into the cloud, Enghouse Interactive is ready to help with a growing number of cloud-based solutions to fit a wide array of needs."

About Enghouse Interactive

Enghouse Interactive (enghouseinteractive.com / enghouse.com) delivers technology and expertise to maximize the value of every customer interaction. The company develops the most comprehensive portfolio of interaction management solutions, spanning structured, unstructured and self-service interactions. Core technologies include contact center, attendant console, IVR and call recording solutions that support any telephony environment, on premise or in the cloud. Enghouse Interactive, operating through highly regarded specialists including Arc, CosmoCom, Datapulse, Syntellect, Telrex, Trio and Zeacom, has thousands of customers worldwide, supported by a global network of partners and more than 700 dedicated staff across the company’s international operations.
Enghouse Interactive is a subsidiary of Enghouse Systems Limited, a leading global provider of enterprise software solutions serving a variety of distinct vertical markets. Its strategy is to build a larger and more diverse software company through strategic acquisitions and managed growth. Enghouse shares are listed on the Toronto Stock Exchange under the symbol “ESL”.

Contact Information:
Martin Smith, Sonus PR for Enghouse Interactive
P: 415-830-4530 - E: martin.smith[.]sonuspr.com.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Telecom/Wireless/VoIP/IPTV Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!

World needs to know about google malpractices - Share your Adsense publishers stories on Google tactics to steal your revenues

 

Written by / Agency / Source: Enghouse Interactive

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Telecom/Wireless/VoIP/IPTV articles,
CATCH Visitors via Your Competitors Announcements!


Cloud-based Contact Center Decision Process the Focus of Enghouse Interactive Sponsored Guide

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Bruce Petillo - EnghouseInteractive.com 
602-789-2755 bpetillo[.]enghouse.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Enghouse Interactive securities in any jurisdiction including any other companies listed or named in this release.

Telecom/Wireless/VoIP/IPTV via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Enghouse Interactive / Company Profile


Read Telecom/Wireless/VoIP/IPTV Most Recent Related Newswires:

Liberty Global Picks Openet to Deliver Connectivity Between Cellular & WiFi Networks
Verizon, Qualcomm and Novatel Wireless Announce Collaboration to Expedite Trials and Wide-scale Commercial Deployment of 5G NR mmWave Technology
Qualcomm Signs 3G/4G Patent License Agreement with General Mobile
Iridium Deploys Openet Policy Management Solution
tekVizion Independently Verifies Dialogic SBC Interoperability with Leading Enterprise IP PBXs
Qualcomm Invents New, Smart Single-Use Biometric Patches
Grandstream Expands Networking Solutions Portfolio with Addition of an Outdoor Long-Range WiFi Access Point
Epsilon Chooses Dialogic to Support Growing Global Interconnect Fabric
Grandstream and IDT/net2phone Team Up to Offer Award-Winning IP Telephony Solutions to the Brazilian Market
South Africa’s Telco Operators Transform to Become End-to-end Digital Service Providers Finds Frost & Sullivan
Expway, Nemergent and Bittium Successfully Demonstrate the World’s First eMBMS-capable MC-PTT Integration
Grandstream Announces High-Availability Controller for the UCM6510 IP PBX
Dialogic and Telestax to Offer WebRTC Developer Workshop
Impact Telecom Deploys Dialogic DSI STP Solution
SJSemi and Qualcomm Jointly Announce Qualification of 10nm Ultra-high Density Wafer Bumping Technology

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  SKS Media | SKS Associates Ltd

Visit  RightITnow Ltd





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)