NewswireToday - /newswire/ -
Lincoln, NE, United States, 2012/09/04 - Nimblevox, with its hosted IVR, service creation tool, and APIs, helps Mortech launch their 800 Call Connect application; connecting online consumers with local qualified mortgage lenders - Nimblevox.com / Mortech.com.
Nimblevox, a Cloud Communications solution provider, today announced that Mortech, a mortgage technology software company specializing in solutions for mortgage bankers and secondary market teams, has deployed Nimblevox’s technology to launch their 800 Call Connect application. With 800 Call Connect, mortgage marketplaces can now instantly connect their consumers with qualified mortgage lenders using assignment rules from Mortech’s Lead Management Software. In the past, consumers shopping online for mortgage rates would be required to fill out an online form, and a lender who is able to fulfill the request would eventually respond to the consumer with a mortgage quote. With 800 Call Connect, the consumer is given an 800 number and a reference code based on their submission data, where they can be connected immediately with an available loan officer that is licensed to handle their loan scenario. Mortech’s Lead Management Software also monitors lenders’ hours of operation so a phone number will not be displayed while the lender is closed.
“Using the service creation tool within Nimblevox, we were able to quickly build, create, and deploy our 800 Call Connect application,” stated Don Kracl, president of Mortech. “With Nimblevox, we also have the flexibility to make changes in the application and deploy them immediately for a faster time to market.” Nimblevox transforms application development and deployment from what was once a long and tedious management process, into a source of competitive advantage. The web-based solution provides a hosted IVR, along with an easy to use drag and drop service creation tool for creating call flows, voice, and SMS applications. Once created, voice, SMS applications and telephony services can then be deployed to a dedicated phone number via a live SIP channel, and are ready for immediate use.
"Mortech’s 800 Call Connect solution demonstrates the importance of taking customer service across multiple touchpoints," comments Ed McKee, Director of Marketing at Nimblevox. "Using our Nimblevox service creation tool as a hosted service gives Mortech the flexibility to quickly expand their solution to additional areas. We are looking forward to seeing more of these customer-centric solutions powered by Nimblevox."
Designed to be accessible to any business, Nimblevox’s web-based solution provides a hosted IVR, along with an easy to use drag and drop service creation tool for creating call flows, voice, and SMS applications. Once created, voice, SMS applications and telephony services can then be deployed to a dedicated phone number via a live SIP channel, and are ready for immediate use. Nimblevox takes care of all the telephony management and provisioning, letting organizations focus on their business of innovation.
Anyone can sign up for a free account at nimblevox.com, and receive $20 worth of free credit to begin building your voice applications and telephony services today.
Developed by Interact Incorporated, a software systems company with over 35 years of experience in providing voice and communications applications and solutions, Nimblevox’s goal (nimblevox.com) is to provide our customers with the resources and tools needed to build and grow their business and create cutting edge communications products that solve business problems.
For more information, please contact us at sales[.]nimblevox.com.
Ed McKee, Director of Marketing
About Mortech, Inc.
Mortech (mortech.com) supplies all-in-one pricing, rate notification, prospect management tools, custom rate sheets, secondary marketing tools, loan product eligibility and guideline services to thousands of mortgage professionals. Marksman, Mortech’s flagship web-based software, provides lenders with tools designed to automate the loan process and manage sales cycles - increasing loan close-ratios dramatically. Through other integrations Marksman offers an Intelligent Credit Reporting Engine, a full Automated Underwriting System, connectivity to Fannie Mae’s Desktop Underwriter or Freddie Mac’s Loan Prospector, Bi-Directional Communication with Loan Origination Systems and a complete Document Management System. Mortech is recognized by Mortgage Technology Magazine as a Top 50 Service Provider for three years in a row and a Mortgage Technology Magazine 2010 Synergy Award Winner with partner, AllRegs.
Jason Zelenda, Marketing Specialist