Echopass Corporation, the 2011 market share leader in cloud-based contact centers, today announced that Brian O’Connell has been elected to the Echopass Board of Directors. Brian joins the Echopass Board consisting of Vincent Deschamps, Echopass CEO and Chairman, Ronald Kase of NEA, John Balen of Canaan Partners and Bruce Pollack of Financial Executive Solutions.
Brian is a veteran technology and management executive with deep experience in the Fortune 500 enterprise market. Brian is the Regional Director Technology Services Americas at the Royal Bank of Scotland, following his tenure as Senior Vice President and Chief Information Officer and a member of the Executive Leadership Team for The Hartford. Previously, he spent 25 years at Accenture where he was both a Managing Director and Partner.
“I am honored to join the Echopass Board of Directors and provide guidance to the market leader of cloud-based contact centers in North America,” said O’Connell. “While the company has extended its industry leadership with growth outpacing the market, even greater success lies ahead.”
Brian earned a bachelor's degree in economics from Boston College. In addition to Echopass, he serves on the board of directors of The United Way of Central and Northeastern Connecticut, as well as the Boston College Technology Council.
About Echopass Corporation
Echopass (echopass.com) is the #1 Software as a Service (SaaS) provider of cloud-based contact center solutions to large Enterprises. Since 2000, Echopass customized solutions have served Enterprises with up to 20,000 agents across multiple sites and complex application and infrastructure environments, while satisfying the most stringent industry compliance and security requirements. Echopass solutions are fully integrated, flexible and scalable, and require no capital investment or ongoing maintenance. Privately-held Echopass, backed by venture capital firms Canaan Partners and New Enterprise Associates, is a recipient of numerous industry awards for innovation and customer service, including the Red Herring Top 100 Companies Award and multiple Best Practices awards from Frost & Sullivan. The company is headquartered in Pleasanton, CA. For additional information call 1-888-622-5345
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