Applied Voice & Speech Technologies, Inc. (AVST), a leading developer of cloud and premise-based Unified Communications (UC) software solutions, today announced the addition of major enhancements to its CX-E private cloud UC platform, including a 30 percent overall capacity increase, VMware Ready™ status and support for Google Android™ 4.1.
As a result of its unparalleled interoperability, scalability, resiliency and virtualization capabilities, hundreds of enterprise customers globally have already chosen AVST’s industry leading CX-E UC platform as part of their private cloud UC infrastructure. This latest release of CX-E further aligns AVST’s product roadmap with the view of industry analyst firm Gartner which has noted that,“from 2011 through 2014, setting up private cloud services will be a major trend.”1 CX-E includes system-wide scalability to 500 ports, expanded virtualization capabilities and support for the latest version of Google Android, Version 4.1, for AVST’s native mobile client.
“As IT departments embark on their private cloud UC initiatives, virtual resources for failover, data center management, scalability, interoperability and business continuity are all viewed as critical components,” noted Jim Burton, Founder and CEO of CT Link and Co-Founder of UCStrategies.com. “AVST’s CX-E UC platform offers a powerful private cloud architecture, and its industry leading interoperability is highly critical to enterprises migrating to this type of architecture,” continued Burton.
From an IT perspective, scalability is critical when moving to a centralized private cloud deployment. “This 30 percent increase in capacity, combined with the ability to simultaneously support 20 survivable Call Servers, is unmatched in the industry,” notes Hardy Myers, President & CEO of AVST. “This latest release further strengthens our ability to support global, multi-site enterprises that are centralizing their voice applications into a private cloud and delivering applications across a network to their outlying locations,” continues Myers. CX-E system capacity increases from 384 ports to 500 ports with this latest release.
Also with this release, CX-E delivers expanded application virtualization through VMware vSphere® and has achieved VMware Ready status. This designation indicates that after a detailed validation process, CX-E 8.2 has achieved VMware’s highest level of endorsement, and can be found on the VMware Solution Exchange. CX-E 8.2 enables CX-E System Servers, Call Servers, Web PhoneManager, Message Cache Manager, Integrated Client Access, Digital Networking, and Fax-over-IP to run on virtual machines. Moreover, as computing requirements change over time, virtualized applications can be moved between host servers to maximize computing resources. CX-E’s enhanced virtualization support brings a greater level of application reliability. By taking a snapshot of the virtual machine, enterprises are able to recover quickly in the event of a failure. AVST’s expanded support for VMware maximizes application availability and server resources utilization, all critical for enterprise private cloud UC deployments.
With its UC Mobile solution set, AVST continues to enhance the mobile workforce experience by enabling Android and iPhone® users to manage both their personal and business communications on the same device – all while ensuring the security of their business data. This latest release adds support for Google Android 4.1 and additional 4.0 mobile devices to AVST’s native mobile client and is available in the Google Play marketplace.
CX-E also includes new sample applications, leveraging CX-E’s UCConnect® open development framework for rapidly developing communications-enabled business applications. Included in these sample applications is a new Dynamic Call Routing application that further strengthens CX-E’s automated attendant with advanced call routing capabilities based on dynamic information, such as caller ID, or caller entered information, such as a zip code or account number, to facilitate the most efficient call routing.
CX-E 8.2 is available now through AVST’s established reseller channels. For more information about AVST’s products, please visit the company website.
1Gartner, Private Cloud Computing: Emerging From the Mist, June 2011 by Thomas J. Bittman.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
The typical enterprise communications infrastructure is made up of a collection of technologies from multiple vendors, acquired over time and never intended to work together. To maximize user and business productivity, while leveraging existing IT investments, interoperability is a must.
AVST (avst.com) delivers the industry's most interoperable Unified Communications (UC) platform that brings best-of-breed voice, mobility and business process solutions to the enterprise. Unlike virtually every other UC vendor, AVST does not constrain customers with a single vendor lock-in approach. In fact, it's the very opposite. By connecting new and existing technologies, AVST frees organizations from the constraints of a closed, single-source UC solution, unlocking the full potential of their communications infrastructure.
With over 15 million users worldwide and three decades of innovation excellence, AVST is unifying communications®.
Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada and the United Kingdom and has remote sales offices throughout the United States. AVST's UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners.