PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: Catalyst Healthcare Research

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Nationwide Study by CHR Finds Innovative Ways for Physician Practices to Improve Patient Experience - A national study conducted by Catalyst Healthcare Research finds 10 innovative ways to improve the patient experience in the doctor’s office - CatalystHCR.com
Nationwide Study by CHR Finds Innovative Ways for Physician Practices to Improve Patient Experience

 

NewswireToday - /newswire/ - Nashville, TN, United States, 2012/07/30 - A national study conducted by Catalyst Healthcare Research finds 10 innovative ways to improve the patient experience in the doctor’s office - CatalystHCR.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Marketing/Newswire/PR Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

A national study, What’s Reasonable? Patient and Clinician Perspectives in Provision of Service, finds new ways for improving the patient experience in the doctor’s office.

“While many practices are struggling to meet basic patient expectations, some are doing very well and want to go further in providing an exemplary patient experience,” says Dan Prince, President of Catalyst Healthcare Research. “Ten of the ideas we tested in this study were in that spirit. We feel that innovators in healthcare will ultimately implement one or more of these ideas as a way of building stronger patient loyalty and differentiated brands.”

10 DOs & DON’Ts for Improving the Patient Experience in a Doctor’s Office

DO…
(% of respondents who said that this behavior would make their patient experience better)
•…hand a patient a printed summary of their visit as they leave the office, including the diagnosis and recommended plan of action (88%)
•…talk to a patient about changing their behavior rather than immediately prescribing a drug for their situation (86%)
•…provide a patient with a reliable estimate of their charges for a specific surgical procedure that they need (82%)
•…offer an app that allows a patient to log in securely to see their test results, send private messages to the doctor, etc. (66%)
•…send a patient a text message about 30 minutes before their scheduled appointment to tell them if the doctor is running on schedule (64%)
•…use a mobile device (smart phone or tablet) to look up information about a drug before telling a patient about it (60%)
•…offer free WiFi so that a patient can connect to the Internet while they are waiting to see the doctor (35%)

DON’T…
(% of respondents who said that this behavior would make their patient experience worse)
•…spend most of your time typing on a computer, not making eye contact with a patient (84%)
•…schedule a patient to see their doctor but then have a nurse practitioner visit with them (67%)
•…avoid confronting or encouraging a patient to change their personal behaviors that are affecting their health (like smoking or obesity) (59%)

Baby Boomers were selected as the focus of this study because they represent a large and vocal segment of society. In addition, they are becoming heavy users of healthcare as they age, with 10,000 Baby Boomers becoming eligible for Medicare every day. “If we take this population’s perspective seriously, doctors and practice staff have the opportunity to change their behaviors such that today’s patient experience will be more in line with today’s patient expectations,” Prince adds.

About The study
The study was conducted via an online survey of 400 Baby Boomer patients (born 1945-1960) living in the U.S. during the month of March 2012. To qualify, respondents had to have seen a doctor within the previous two years. The margin of error for the overall results is estimated at +/-5%.

About Catalyst Healthcare Research (CHR)

Catalyst Healthcare Research (CatalystHCR.com) is a full-service research firm specializing in designing and conducting ongoing programs and custom studies for health providers, health plans, and suppliers to the healthcare industry. Using a range of innovative research tools, CHR delivers key insights to healthcare organizations who want to understand, measure, and leverage “customer experience” to build stronger brands and capture more market share. CHR is headquartered in Nashville, Tennessee.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Marketing/Newswire/PR Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Catalyst Healthcare Research

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 

 
  Your Banner Ad showing on ALL
Marketing/Newswire/PR articles,
CATCH Visitors via Your Competitors Announcements!


Nationwide Study by CHR Finds Innovative Ways for Physician Practices to Improve Patient Experience

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Robyn Burns - CatalystHealthcareResearch.com 
888-297-6535 robyn.burns[.]catalysthcr.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Catalyst Healthcare Research securities in any jurisdiction including any other companies listed or named in this release.

Marketing/Newswire/PR via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Catalyst Healthcare Research / Company Profile


Read Marketing/Newswire/PR Most Recent Related Newswires:

AMA San Diego Debuts Global Brand Identity
Dentsu Announces Agreement to Acquire A 51% Stake In Sokrati - A Data-Driven Performance Marketing Agency in India
Rakuten and Dentsu Establish Rakuten Data Marketing Co., Ltd Offering New Marketing Solutions Integrating the Data and Knowledge of Both Companies
Vehicle-Integrated Solar Panels Market to Expand with Significant CAGR During 2016-2026 Finds PMR
Laser Warning System Market Revenue Growth Predicted by 2025 According to Persistence Market Research
Elevation Gimbal System Market Projected to Witness a Single-Digit CAGR During 2017-2025 Finds PMR
Continuous-flow Stirred-Tank Reactor Market to Significant Growth Foreseen by 2026 Reports Persistence Market Research
Dentsu Announces Agreement to Acquire Majority Stake in Gleam Futures, a Digital-First Talent Management Company in the UK
Dentsu Announces Agreement to Acquire a 100% Stake in The Customer Framework Limited
Dentsu Announces Agreement to Acquire a 100% Stake in Novus Group Holdings Pte Ltd, a Content Marketing Agency in Singapore
Dentsu Announces Agreement to Acquire 95% Stake in Outfox Intelligence AB - the Largest Analytics and Conversion Optimization Company in Sweden
Otsuka Pharmaceutical Co., Ltd Wins Dentsu Advertising Grand Award for the Second Consecutive Year
Dentsu Announces Agreement to Acquire a 100% Stake in SesliHarfler - a Digital Creative Agency in Turkey
16th Annual Marketing Performance Management Benchmark Study Released
Dentsu Announces Agreement to Acquire a 100% Stake in media.at - a Full-service Media Agency in Austria

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  Intrinsic Executive Search Ltd

Visit  NAKIVO, Inc.





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)