Cable & Wireless Panama, Panama’s pioneer in private mobile services has selected Aexio’s optimization solutions to increase its operational efficiency and pave way for optimal Quality of Sevice (QoS) delivery to its customers.
Aexio’s solutions Xeus Pro & Xeda, will be utilized by the operator as a unified optimization suite to identify areas experiencing network quality issues and provide recommended solutions to rectify these quality problems in the network. The usage of these solutions is expected to significantly boost the operator’s mobile network performance as well as RAN engineering productivity as traditional manually performed tasks will be automated. Aexio’s solutions will enable the operator’s optimization teams to focus activities on areas that have greater network and customer impact.
Through Aexio’s solutions, the engineering teams will also enjoy the benefit of having access to a single unified view of the mobile network and will be able to derive more meaningful insights through the correlation of multitudes of different data such as utilizing readily available traffic recording data in the systems OSS for network troubleshooting and managing VIP complaints.
“We understand that the Panamian telco market is extremely competitive with operators constantly battling for subscriber loyalty. Aexio’s solution is geared to help Cable & Wireless Panama improve their networks overall quality of service, thus resulting in less customer churn, increase visibility and understanding between departments for greater engineering productivity, as well as improve VIP customer retention. In other words we are providing Cable and Wireless Panama with a suite of solution that will ensure that customers have no excuse of switching to competitor networks because they are unhappy with the quality of service provided by the operator”, said Andre Sequerah, Managing Director at Aexio
About Aexio’s Solution
XEDA is Aexio’s multi-vendor/multi-technology enterprise solution that helps operators manage their complex mobile network environments. XEDA ensures advanced network quality management through automatic checks and corrective actions on a daily basis. XEUS PRO on the other hand is a PC based daily optimization solution for field and optimization engineers. This software combines superior visualization capabilities with advanced traffic measurement analysis, drive test analysis, statistical analysis, and KPI report generation for smarter and faster optimization.
About Cable & Wireless Panama
Cable & Wireless Panama (cwpanama.net) is one of the biggest providers of mobile, fixed line and broadband services in Panama. The company recorded 2.5 million mobile subscribers at the end of fiscal year 2010-2011. During this period, the company highlighted the mobile data service demand, whose penetration rate amounted to a 67% for post-paid clients and a 10% for pre-paid ones. With these results, Cable & Wireless keeps leadership in the mobile telephony market with over 50% market share.
Aexio Software (aexio.com) is a leading independent telecommunications software and solutions company that specializes in Radio Frequency (RF) engineering software and services. Aexio helps clients manage and improve the Quality of Service of their complex cellular networks by offering automated and cost effective multi-vendor software solutions that intelligently enhances the network optimization and operations process. Aexio currently services a global market place with customers spanning the Americas to the Asia Pacific region.