PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: Lost + Found

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Costs of Highly Available Systems Outweigh Business Benefits - New report states that the costs to implement and maintain customer demanded high availability can exceed the return on investment
Costs of Highly Available Systems Outweigh Business Benefits

 

NewswireToday - /newswire/ - Franconia, NH, United States, 2006/12/06 - New report states that the costs to implement and maintain customer demanded high availability can exceed the return on investment.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Customers routinely demand “5 9’s” of availability from Information Technology service providers. A recent article in the Do IT Yourself™ newsletter examines costs and losses due to downtime and claims that in many cases, high availability is not warranted.

According to Hank Marquis, “Customers don’t understand what ‘5 9s’ means, but they do think that more ‘9s’ is better. ‘5 9s’ or 99.999% uptime means less than 5 minutes a year, of downtime. The cost to achieve these levels of availability in terms of increased expenditure on staffing, tools, and third-parties resources is staggering, and many times too many ‘9s’ actually cost more than it returns.”

Marquis, Chief Technology Officer at itSM Solutions LLC an IT coaching and training firm, says the main reason why customers demand high availability is because IT does a poor job of communicating the real cost of an IT outage in terms customers and business managers can understand.

Establishing formal Cost of Downtime metrics are the keys to communicating and thus better decision making. According to Marquis “business managers are not IT engineers, they don’t understand what technical IT metrics mean to them. IT has to work with customers and the business to design and deliver qualitative and quantitative models that illustrate what IT downtime actually means to the business so that the business can make informed decisions.”

Marquis provides several models exploring the cost of downtime, and explains how to establish a balance between the cost of achieving high availability and the business benefit high availability delivers. After establishing a Cost of Downtime metric, Marquis recommends that engineering decisions take into account a four-level design philosophy of increasing scope.

The article references research by Gartner, MetaGroup, DataQuest, Find/SVP, TechWise Research, ComputerWorld, and the IT Infrastructure Library or ITIL.

About the Author

Hank Marquis is a certified IT Service Management professional with over 20 years of practical hands-on experience managing, organizing, and optimizing IT infrastructures and organizations. Hank holds the ITIL IT Service Manager certification with Distinction in Service Delivery. He is the author of “How to Succeed with ITIL”, published by the Nichols Kuhn Group.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Lost + Found

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
IT Services/Network Management articles,
CATCH Visitors via Your Competitors Announcements!


Costs of Highly Available Systems Outweigh Business Benefits

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Hank Marquis 
617 264 0946 hank.marquis[.]itsmsolutions.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Lost + Found securities in any jurisdiction including any other companies listed or named in this release.

IT Services/Network Management via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Lost + Found / Company Profile


Read IT Services/Network Management Most Recent Related Newswires:

Marcus by Goldman Sachs Deploys Finacle Solution on Cloud for its New Online Lending Business
ICSA Labs Affirms Radware's DDoS Mitigation Software and Testing Methodology
Verint Receives Frost & Sullivan’s Best Practices in New Product Innovation Award for Robotic Process Automation
NEC Participates in Global Wireless Summit 2016
Oscilloquartz Synchronizes Indian Defense’s National Transport Network
Infosys Invests in Stellaris Venture Partners
Verint Named a Workforce Optimization Market Leader in New Research from DMG Consulting
SAS® Data Management Update Extends Self-service, Expands Access to Cloud and Big Data
eHosting DataFort Awarded ‘Managed Services Provider of the Year’ At Seventh Annual ICT Achievement
Infosys Invests in UNSILO
Accudata Systems, Inc. Receives Architectural Excellence in Cyber Security for the US Southern Region at Cisco Partner Summit San Francisco 2016
Radware Partners with Tencent Cloud to Offer Chinese Customers Cyber Security Solutions
NEC Concludes Third Multi-Vendor Wireless Transport SDN Proof of Concept with the Open Networking Foundation
Damovo Continues European Growth Strategy with New Acquisition
Evolve IP Ranked for Second Consecutive Year on Deloitte’s Technology Fast 500™

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  Triggr & Bloom

Visit  La Bella Bakery Artisan Bakery Arizona





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)