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Written by / Agency / Source: Serco NA/Army OneSource / Serco, Inc.

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Serco Earns ISO/IEC 20000 Certification for Managed Information Technology Services - Serco, Inc., a provider of professional, technology, and management services, announced today that the Company was officially granted ISO/IEC 20000 certification - Serco-NA.com
Serco Earns ISO/IEC 20000 Certification for Managed Information Technology Services

 

NewswireToday - /newswire/ - Reston, VA, United States, 2012/06/12 - Serco, Inc., a provider of professional, technology, and management services, announced today that the Company was officially granted ISO/IEC 20000 certification - Serco-NA.com.

   
 
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The certification measures the Company’s approach and capability in delivering world-class IT managed services. To earn the certification, Serco demonstrated its standards for using an integrated approach to address four key service management processes including: service delivery; relationship; resolution; and control.

The ISO/IEC 20000 certification, registered by SRI Quality System Registrar, is the world’s first international standard for IT Service Management, the principle measure of IT quality within an organization. It defines the requirements for a service provider to deliver managed services, describes detailed best practices and specifies key service management processes.

“Federal government agencies are looking for companies that understand service management principles, and can apply them to provide real world solutions,” said Ed Casey, Chairman and Chief Executive Officer at Serco. “This ISO/IEC 20000 certification demonstrates the strong service-oriented approach to how we do business.”

About Serco, Inc.

Serco, Inc. (serco-na.com) is a leading provider of professional, technology, and management services focused on the federal government. We advise, design, integrate, and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services, and global experience enable us to respond with solutions that achieve outcomes with value. Headquartered in Reston, Virginia, Serco Inc. has approximately 9,000 employees, annual revenue of $1.4 billion, and is ranked in the Top 30 of the largest Federal Prime Contractors by Washington Technology. Serco Inc. is a wholly-owned subsidiary of Serco Group plc, a $7 billion international business that helps transform government and public services around the world.

 
 
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Written by / Agency / Source: Serco NA/Army OneSource / Serco, Inc.

 
 

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Serco Earns ISO/IEC 20000 Certification for Managed Information Technology Services

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Publisher Contact: Alan Hill - Serco-NA.com 
703-939-6500 alan.hill[.]serco-na.com
 
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IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Serco NA/Army OneSource / Serco, Inc. securities in any jurisdiction including any other companies listed or named in this release.

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