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VMTurbo EMEA Partner, Holonomix Develops Service Desk Module for VMTurbo Operations Manager - Enables seamless integration with service desk solutions - VMTurbo.com
VMTurbo EMEA Partner, Holonomix Develops Service Desk Module for VMTurbo Operations Manager

 

NewswireToday - /newswire/ - Binfield, Berks, United Kingdom, 2012/05/31 - Enables seamless integration with service desk solutions - VMTurbo.com.

   
 
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VMTurbo, the leading provider of intelligent workload management software for cloud and virtualised environments, today announced Holonomix, one of it’s platinum EMEA partners, has developed HoloSphere VMT to allow seamless integration of VMTurbo Operations Manager with popular service desk solutions such as ServiceNow, Zendesk and OTRS.

“HoloSphere VMT has been developed based on real-world customer requirements,” commented Darren Prince, Managing Director, Holonomix. “VMTurbo Operations Manager is the only solution on the market today that continuously identifies and automates tangible actions that improve application performance and drive more efficient use of physical resources in virtualised data centres. We have integrated this information directly into enterprise service desk solutions to streamline the process of logging records. This negates the need for human intervention for those incidents & change requests that require escalation in the Service Desk application.”

HoloSphere VMT leverages the VMTurbo Operations API to transfer relevant data into the Service Desk applications being used in customer environments. Using HoloSphere VMT customers can dramatically streamline incident & change management processes by freeing up manpower associated with data entry and ensuring consistency in data between the Service Desk & VMTurbo Operations Manager.

“The VMTurbo solution was architected specifically to enable 3rd party solutions to utilise our intelligent decision-making platform to integrate with other critical management tasks in the IT environment,” said Yuri Rabover, vice president of product strategy, VMTurbo. “Holonomix has worked closely with our technology and team on the development of HoloSphere VMT in bringing important functionality and increased value to our mutual customers.

HoloSphere VMT is available as a downloadable appliance from HoloSphere VMT download.

About VMTurbo Operations Manager
VMTurbo Operations Manager is the only solution on the market that understands application performance, resource utilisation and capacity constraints in a virtualised data centre and is able to automatically adjust resource allocation based on priority. This innovative model is able to utilise performance and configuration information from all levels of the IT stack to automate intelligent decision-making across these complex environments.

About VMTurbo
VMTurbo (vmturbo.com) delivers an Intelligent Workload Management solution for cloud and enterprise virtualisation environments. VMTurbo uses an economic scheduling engine to dynamically adjust resource allocation to meet business goals. The VMTurbo platform first launched in August 2010 and since that time more than 4,000 cloud service providers and enterprises worldwide have deployed the platform including British Telecom, Omnicare and L-3 Communications. Using VMTurbo our customers ensure that applications get the resources they need to operate reliably, while utilising infrastructure and human resources in the most efficient way.

 
 
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VMTurbo EMEA Partner, Holonomix Develops Service Desk Module for VMTurbo Operations Manager

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