PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: Bomgar Corporation

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Ministry of Labor of Qatar Improves IT Support Efficiency with Bomgar Remote Support - Bomgarís secure remote solution speeds resolution times and improves productivity - Bomgar.com
Ministry of Labor of Qatar Improves IT Support Efficiency with Bomgar Remote Support

 

NewswireToday - /newswire/ - Jackson, MS, United States, 2012/05/29 - Bomgarís secure remote solution speeds resolution times and improves productivity - Bomgar.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Bomgar, a leading provider of secure remote support solutions, announced today that the Ministry of Labor (MOL) of Qatar is now able to provide real-time tech support to its employees in remote locations using Bomgar. The MOL is committed to providing high-quality services and advancing workplace practices to a standard that is in line with the visions and aspirations set by the State of Qatar. In order to address workers' needs around the county, the organization has ten remote offices, which are all supported by one centralized IT service desk.

In partnership with the Gulf Business Center w.l.l Qatar and Whitehats Computer Maintenance, the MOL sought a remote support tool that could handle their requirements for supporting employees both near and far. Not only did technicians need to support end-users in remote locations, they were also faced with remotely accessing and fixing a multitude of devices, ranging from desktops and laptops to printers and scanners. "With its user-friendly application and the ability to securely access remote devices both inside and outside of our network, Bomgar was the clear choice to fit our support needs," said Fouad Tawfiq Ahmed, technical support supervisor of the Ministry of Labor of Qatar. "Because our service desk is the single point of contact for all departments in the Ministry, we needed a reliable tool that could help us quickly respond to and resolve technical issues in order to sustain the production levels of our local and remote workers."

Security was also a top concern for the ministry. "Security is an utmost priority for the Ministry of Labor. They needed a solution that would allow them to support remote workers reliably and efficiently, while keeping their data and systems secure," said Rizwan Sabir, General manager of Whitehats Computer Maintenance. Rita Melhem, CFO of the Gulf Business Center w.l.l, Whitehats' partner in Qatar, echoed Sabir's comments regarding the importance of security in a remote support solution. "We knew that the security features of the Bomgar solution would be an ideal fit for the MOL's needs."

"Bomgar's on-premise appliance sits behind our firewall and security measures, so we have increased control over who does and doesn't have permission to access our data," added Fouad Tawfiq Ahmed.

"Public sector organizations capture and house a lot of personal, sensitive data, and their IT departments are responsible for keeping it all safe and sound," said Nathan McNeill, co-founder and chief strategy officer of Bomgar. "Remote access tools are regularly named as one of the top access pathways for hackers, so it's imperative that government IT leaders choose secure remote support solutions that don't provide open pathways for hackers or increase their circle of liability."

Looking ahead, support team members of the MOL expect Bomgar to reduce the time and cost of resolving IT incidents. "Not only will we save time in resolving IT problems, the skills of our current staff members will be utilized in a more efficient manner that will not require us to hire additional team members," added Ahmed.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering IT Services/Network Management Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Bomgar Corporation

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
IT Services/Network Management articles,
CATCH Visitors via Your Competitors Announcements!


Ministry of Labor of Qatar Improves IT Support Efficiency with Bomgar Remote Support

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

Bomgar |
Publisher Contact: Liz Shulof - Bomgar.com 
770-407-1876 lshulof[.]bomgar.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Bomgar Corporation securities in any jurisdiction including any other companies listed or named in this release.

IT Services/Network Management via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Bomgar Corporation / Company Profile


Read IT Services/Network Management Most Recent Related Newswires:

Frost & Sullivan Applauds NIKSUNís Highly Efficient Network Security Platform that Offers Complete, Actionable Visibility into a Network
BCM One Offers Evolve IPís Full Suite of Award-Winning, Integrated Cloud Computing and Communications Solutions
ADVA Optical Networking Completes Tender Offer for Acquisition of MRV Communications, Inc.
Accudata Systems, Inc. Announces Strategic Partnership with Masergy
Evolve IP Adds Telarus to Master Agent Partner Program
Artificial Intelligence and Analytics Accelerate the Pace of Digital Workplace Transformation
Infosys to Acquire Digital Innovation and Customer Experience Studio, Brilliant Basics
Evolve IP Acquires Netherlands-Based Cloud Communications Provider Mtel
Infosys Wins Three Catalyst Awards at TM Forum Live
ISYX Technologies and Microsoft Showcase Solutions to Transform Building and Construction Industry
YASH Achieves AWS Advanced Consulting Partner Status
Infosys Finacle Named A Leader Among Digital Banking Engagement Platforms
IRON Deploys ADVA FSP 3000 in R&E Network for Cost-Efficient Scalability and Ease of Use
Telophase Announces Formation of Executive Advisory Board
Turbonomic Named to Forbes 2017 Cloud 100 List

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  S&A Capital Partner Ltd

Visit  NAKIVO, Inc.





 
  ©2017 Newswire Today ó Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)