NewswireToday - /newswire/ -
Chester, PA, United States, 2012/05/17 - Synygy announced that it has completed the implementation of an SPM solution for a Fortune 50 global healthcare company to manage the sales compensation and quotas plans for its medical devices & diagnostics businesses across 15 countries in Latin America.
Synygy, the largest and most experienced provider of sales compensation management (SCM) and other sales performance management (SPM) solutions, today announced that it has completed the implementation of an SPM solution for a Fortune 50 global healthcare company to manage the sales compensation and quotas plans for its medical devices and diagnostics businesses across 15 countries in Latin America.
The global healthcare giant faced multiple challenges that often occur when a worldwide sales compensation strategy is executed country by country using locally developed solutions, including:
• inconsistent application of compensation plan rules across national and regional borders;
• disjointed databases that make it difficult to combine and analyze data across countries;
• manual data validation processes that cause errors, delays, and duplication of effort.
delays in implementing desired plan changes due to each country having their own unique system and limited resources for making changes
inefficient, time-consuming processes for managing the creation and review of sales quotas
Servicing 15 Latin American countries, the new SPM solution features multi-lingual, multi-currency reporting and analysis of compensation and quota information. Customer-facing representatives can now access real-time information through advanced dashboards, and sales managers and executives can now view single-currency analyses across multiple countries, performance summaries that utilize advanced analytics, and other meaningful information that they previously could not access.
“Synygy is exceptionally good at taking large, complex, global messes and transforming them into a strategic advantage for our clients,” said Mark A. Stiffler, Synygy president & CEO. “With the largest professional services group in the SPM space, comprised of a culturally and linguistically diverse staff, Synygy is easily and successfully able to handle large, cross-country projects such as the one we just completed for our client across Latin America.”
Under the multiyear contract, in addition to software, Synygy is providing ongoing configuration management and other managed services. Utilizing Synygy’s software and services, the client is now able to:
• centrally manage all sales compensation plans throughout the region, while at the same time allowing for localization as needed;
• maintain a centralized data repository that allows for the cross-country analysis of sales compensation and sales performance data across the organization;
• use best practices in process automation to improve accuracy and timeliness of results.
quickly implement plan changes during both routine and extraordinary periods of change
automate and document the review and approval process to make sales quotas more fair and understandable
“Our Latin American client, like most of our clients, realized the value of Synygy’s business platform, which includes technology enablement through our software, standards and best practices through our implementation services, and continuous improvement through our ongoing process management, configuration management, business intelligence, and other managed services,” added Stiffler. “Synygy’s comprehensive and holistic approach to SPM enables our clients to magnify the value of their investment and to solve problems that cannot be solved by software vendors who are stuck in the cloud.”
For more information on Synygy’s sales performance management business platform, visit synygy.com/.