PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: Aspect Software, Inc.

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Aspect Introduces Cloud-Based Customer Interaction Capabilities with Aspect® On Demand - Aspect announced the introduction of Aspect® On Demand, a hosted offering that allows contact centers to leverage Aspect’s best-in-class customer interaction and workforce optimization capabilities through secure, managed data centers - Aspect.com
Aspect Introduces Cloud-Based Customer Interaction Capabilities with Aspect® On Demand

 

NewswireToday - /newswire/ - Chelmsford, MA, United States, 2012/05/15 - Aspect announced the introduction of Aspect® On Demand, a hosted offering that allows contact centers to leverage Aspect’s best-in-class customer interaction and workforce optimization capabilities through secure, managed data centers - Aspect.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

• Provides deployment flexibility for organizations to leverage latest Next-Generation Customer Contact solutions while eliminating traditional start-up costs;
• Flexibility to select the options and agent capacity that fit organizational needs eases demands on IT resources.

Aspect, a leading provider of customer contact, enterprise workforce optimization and Microsoft platform solutions, today announced the introduction of Aspect® On Demand, a hosted offering that allows contact centers to leverage Aspect’s best-in-class customer interaction and workforce optimization capabilities through secure, managed data centers. Companies can now engage with their customers and begin their Next-Generation Customer Contact journey using a hosted environment, eliminating initial capital investments and minimizing the use of internal IT resources associated with installing, housing and managing customer engagement technologies.

Companies are increasingly looking for more choices in how they deploy IT solutions, driving hosting to become a much more prevalent practice in the enterprise. Hosted call center services was a $23 billion market in North America in 2011, according to Gartner. Aspect addresses this need by offering customers the flexibility to choose on-site, hybrid or fully off-premise hosting for the call center.

“With our Aspect On Demand solution, we are giving our customers the ability to implement customer interaction software on their own terms,” said Serge Hyppolite, vice president, product management, Aspect. “Our aim is to provide flexible options for customers who are striving to deliver the total customer experience through Aspect’s full suite of products and solutions for next-generation customer contact.”

Aspect On Demand provides the flexibility to select specific functionality and agent capacity based on current business needs. The offering delivers interaction channels and workforce optimization capabilities, including inbound, outbound or blended voice, web chat, advanced list management, workforce management, voice recording and IVR-based self-service. Aspect On Demand’s data centers are PCI Level 1 Certified. Aspect on Demand applies security measures to protect customer data, including PII (Personally Identifiable Information) in accordance with industry best practices.

Additional benefits of Aspect On Demand include:
• High availability and business continuity;
• Seamless customer service during seasonal influx;
• Scalable technology adoption.

About Aspect
Aspect (aspect.com) builds customer-company relationships through a combination of customer contact software and Microsoft platform solutions along with workforce optimization for the enterprise.

Follow Aspect on Twitter at @AspectUC.

Aspect and Aspect Software are either trademarks or registered trademarks of Aspect Software, Inc., in the United States and/or other countries. The names of other companies and products mentioned herein may be the trademarks of their respective owners.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Aspect Software, Inc.

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Aspect Introduces Cloud-Based Customer Interaction Capabilities with Aspect® On Demand

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

|
Publisher Contact: Tim Dreyer - Aspect.com 
630-227-8312 tim.dreyer[.]aspect.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Aspect Software, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Aspect Software, Inc. / Company Profile


Read Software Most Recent Related Newswires:

Seven Real Estate Organizations Choose zipLogix™ as a Member Benefit Partner
Yardi Introduces RENTCafé Reach Advanced Property Marketing Services
Samsung and Mentor Expand Calibre DFM Offering for Mutual Customers
Pega Extends Cloud Choice Through Collaboration with Pivotal
PTC Creo Product Insight Offers the Power of the IoT for Product Design
IBM Platform Deployed by Sidra to Advance Qatar’s Biomedical Research Capabilities
Whelen Engineering Company Partners with Infor to Support Digital Transformation
Mentor Automotive Extends Test Platform Portfolio for Automotive Audio Bus
Hitachi to Deliver New Mainframe Based on IBM z Systems in Japan
The Oxford Partnership Decreases Storage Space by 75% with NAKIVO
3D Systems Chooses ThingWorx Platform from PTC to Enable Smart, Connected 3D Printers
AS ONE Leverages Oracle Database Cloud to Publish Inventory Data to 4,300 Dealers in Real Time
Noble Systems Focuses on Customer Service at ICMI 2017
UK Medical Device Manufacturer Transforms Business Performance and Profitability with NetSuite Cloud ERP
IBM Launches Accelerator Program to Kickstart Blockchain Adoption for Enterprises

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  Explorers Vacation Club

Visit  NAKIVO, Inc.





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)