PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: Zendesk

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Zendesk Announces Best-Selling Author Micah Solomon will Join its 2012 Customer Service Hero Tour - Zendesk, the proven cloud-based help desk software, announced today that it will kick off a multi-city Customer Service Hero Tour in Denver, Austin and Chicago - Zendesk.com
Zendesk Announces Best-Selling Author Micah Solomon will Join its 2012 Customer Service Hero Tour

 

NewswireToday - /newswire/ - San Francisco, CA, United States, 2012/05/09 - Zendesk, the proven cloud-based help desk software, announced today that it will kick off a multi-city Customer Service Hero Tour in Denver, Austin and Chicago - Zendesk.com. NYSE: ZEN

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

The series of half-day events are free of charge and will teach attendees the latest in best practices around customer service from Zendesk’s customer service experts, Zendesk customers and keynote speaker, Micah Solomon, the best-selling author behind “High-Tech, High-Touch Customer Service” and “Exceptional Service, Exceptional Profit.”

“The Customer Service Hero Tour is a chance for industry professionals to learn the latest techniques for providing superior customer service in the 21st century, and more importantly, how to know if those techniques are actually working,” said JD Peterson, Vice President of Product Marketing, Zendesk. “We’ve gained some amazing insights from our 15,000+ customers and are thrilled to be sharing best practices in customer service from the experts.”

One lucky attendee from each city tour will win a free trip to Las Vegas to tour Zappos’ world headquarters. Zappos, a Zendesk customer, is known around the world for delivering exceptional customer service.

The first Hero event begins on Tuesday, May 22, at the Hotel Teatro, in Denver, CO. The tour will continue to Austin on Thursday, May 24, at the Parish. On Friday, June 8, the tour will travel to Chicago at the Metropolitan Club. In each city, sessions include:

The Transformation of Customer Service: From Zero To Hero
The customer service industry is in the midst of a revolution. JD Peterson, VP of Product Marketing at Zendesk will discuss what it means to truly be a “Customer Service Hero” and how your customers and organization can benefit from this transformation.

Meet The Author: High-Tech, High-Touch Customer Service
Best-selling author, Micah Solomon will share his strategies on ways to deliver exceptional high-touch customer service in a demanding world of social commerce where Twitter, smartphones and self-service kiosks are driving customer service interactions.

3 Techniques Every Customer Focused Organization Needs to Know
In this session, Zendesk will share tips and tricks for using the latest technology available to the customer service industry to help you and your organization become more efficient and effective in the service you deliver.

The Secret Formula for Customer Satisfaction
How do you know if your customer service efforts are working? The answer lies in the data from every customer interaction. Zendesk customers can now compare their efforts with the 15,000+ other companies that use Zendesk.

Customer Service Hero Panel
Zendesk customer service heroes share their challenges, successes and secrets for delivering world-class customer service.

Customer Service Super Heroes UNITE!
The day ends with an opportunity to network with colleagues, speakers, and other experts from the customer service industry.

About Zendesk
Zendesk (zendesk.com) is the leading provider of proven, cloud-based help desk software. For growing organizations, Zendesk is the fastest way to enable great customer service. More than 15,000 customers, including Sony, Adobe, OpenTable and Groupon trust Zendesk with their most valuable assets: their customers, partners, and employees. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Zendesk

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Zendesk Announces Best-Selling Author Micah Solomon will Join its 2012 Customer Service Hero Tour

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

Zendesk |
Publisher Contact: Tiffany Apczynski - Zendesk.com 
press[.]zendesk.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Zendesk securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Zendesk / Company Profile


Read Software Most Recent Related Newswires:

Infor Delivers Enhanced Mobile Equipment Solution
Mentor Graphics and SiliconIndia Announce 2016 Leadership Awards for the Embedded/VLSI Industry
Gruppo Campari Chooses OpenText Business Network for B2B Growth
Korean Retailer Homeplus Optimizes Store Planning with JDA Category Management
IBM and Pfizer to Accelerate Immuno-oncology Research with Watson for Drug Discovery
The VELUX Group to Drive Smart Product Innovation with Implementation of PTC Windchill Across the Enterprise
KPIT Takes A Strategic Stake in A Germany Headquartered Automotive Engineering Services Company
Pegasystems Named Silver Winner for Best New Product of the Year in Best in Biz Awards 2016
Kentico Releases its Most Enterprise-Ready Solution Yet
OneLogin Delivers First-Ever Multi-Environment AWS User Resource Provisioning
Mahindra and IBM to Develop Blockchain Solution for Supply Chain Finance
Toyota Motor Corporation Approves Mentor Graphics Volcano™ VSTAR AUTOSAR Stack for Deployment in Toyota Vehicles
Wiley Launches New Spectra Lab Applications to Help Scientists Manage Analytical Data
Earthlite Drastically Simplifies and Expedites Accounts Receivable Analysis with Datawatch Monarch
PTC Achieves AWS IoT Competency Status

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  BizJobs.com

Visit  Triggr & Bloom





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)