The Library is the first among roughly 435 public libraries that have selected Sierra to successfully install the new system.
The Library selected Sierra for features such as the ability to customize gadgets within the Sierra Dashboard, roles-based staff functionality, and full integration with the Library's Encore discovery application. "The most important features and deciding factors about Sierra were the open source relational database, integrated single client interface to streamline workflow, and circulation Web app for improved patron service," says Joan Wu, Systems Department Head at the Library. "We also value integration of new media such as ebooks to provide a convenient and straightforward user experience to patrons accessing ebooks."
Improving Patron Service
Innovative staff worked closely with the Bloomfield Township Public Library, in a longtime partnership with Innovative that dates back to 1999, with onsite support by Product Manager Ken Wells. Says Wu: "The new architecture that Sierra provides will allow us to respond to our patrons' needs quickly, effectively, and in a timely manner."
Innovative will continue to work closely with the Bloomfield Township Public Library and the rest of the larger development partner community, and expects general release of Sierra later in 2012.
About the Bloomfield Township Public Library
The Bloomfield Township Public Library champions the power of words to spark discovery and imagination. Since it began in 1964, the Library has achieved a high reputation built on its strong foundation of diverse collections, helpful professional staff, and services responsive to the needs of the community. Located in Bloomfield Township, Michigan, the Library houses a wide selection of books, newspapers and magazines, as well as video and digital media for borrowing.
About Innovative Interfaces
Innovative (iii.com) creates cutting-edge products that allow libraries to succeed in a modern technology environment and the freedom to implement solutions that best meet their specific needs. The company’s versatile and market-leading solutions include: the Sierra Services Platform, the Millennium ILS, the Encore Synergy discovery application, Electronic Resource Management, and INN-Reach resource sharing. An established company with a vision for the future, Innovative connects with thousands of libraries of all types in over 50 countries. Innovative’s commitment to service is reflected by its 24/7/365 Help Desk, Innovative University, and the CSDirect Web support center. The company is located in Emeryville, California with offices around the world.