PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: Oracle Corporation

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Oracle Announces Oracle Utilities Customer Self Service - New out-of-the-box solution helps utilities deliver 24/7 customer self service with greater efficiencies and lower total cost of ownership (NASDAQ: ORCL) - Oracle.com
Oracle Announces Oracle Utilities Customer Self Service

 

NewswireToday - /newswire/ - Redwood Shores, CA, United States, 2012/05/01 - New out-of-the-box solution helps utilities deliver 24/7 customer self service with greater efficiencies and lower total cost of ownership (NASDAQ: ORCL) - Oracle.com. NYSE, NASDAQ: ORCL

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Oracle announced the availability of Oracle Utilities Customer Self Service, a new Web self-service platform that helps utilities give their customers online options for paying bills, requesting service, and reducing costs.

Oracle Utilities Customer Self Service is pre-integrated across the Oracle Utilities suite of applications – including Oracle Utilities Customer Care and Billing, Oracle Utilities Meter Data Management and Oracle Utilities Network Management System. The solution can also work with legacy and non-Oracle software products.

Unlike traditional custom-built Web portals, Oracle Utilities Customer Self Service provides utilities with out-of-the-box access to many powerful Web self-service features, including:
• Account and Security Management – Provides robust account and security management across self-service modules and enables customers to manage registration, passwords, alerts, notifications and more.
• Billing and Payment Management– Enables utilities’ customers to more easily manage financial transactions. For example, customers can view their bill and payment histories and service charges to date. They can review their consumption history and compare different rate plan options. Customers can also manage electronic billing, including one-time payments and recurring payments, as well as request payment arrangements.
• Customer Service Management– Provides an online venue for customers to interact with their utility. For example, customers can request start, stop or transfer of service; view detailed service usage and costs; report outages; and view outage maps and estimated restoration times.

The Oracle solution enables utilities to quickly build a new portal or supplement an existing one. Web content is accessible through desktop, laptop and mobile browsers.

Oracle Utilities Customer Self Service reduces utilities’ total cost of ownership for Web self-service. Customers can access a lower-cost support channel that is always available. Further, utilities can reduce maintenance costs by easily deploying updates and new features that become available, without breaking the existing Web portal.

Supporting Quotes
“Not long ago, utilities communicated once a month with their customers in the form of a mailed paper bill. Today’s customers expect self-service access, anytime, to a wide variety of features on their utility’s Website. Utilities have responded largely by building expensive custom portals inside their sites, which may not meet customer needs. Oracle Utilities Customer Self Service enables utilities to provide customers with 24/7 access to information and services that will strengthen the relationship between utilities and their customers,” said Rodger Smith, senior vice president and general manager, Oracle Utilities.

About Oracle Utilities
Oracle Utilities delivers proven software applications that help utilities of all types and sizes achieve competitive advantage, business performance excellence and a lower total cost of technology ownership. Oracle Utilities integrates industry-specific customer care and billing, network management, work and asset management, mobile workforce management and meter data management applications with the capabilities of Oracle's industry-leading enterprise applications, business intelligence tools, middleware, database technologies, as well as servers and storage. The software enables customers to adapt more nimbly to market deregulation, meet ever-evolving customer demands and deliver on environmental conservation commitments. Additionally, Oracle Utilities helps utilities prepare for smart metering and smart grid initiatives that enhance efficiency and provide critical intelligence metrics that can help drive more-informed energy and water usage decisions for consumers and businesses. For more information, visit oracle.com/goto/utilities.

About Oracle
Oracle engineers hardware and software to work together in the cloud and in your data center.

About Oracle Industries

Oracle industry solutions leverage the company's best-in-class portfolio of products to address complex business processes relevant to utilities, helping speed time to market, reduce costs, and gain a competitive edge.

Trademarks
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Contact Info
Janice Hazen, O’Keeffe & Company
P: +1 443-759-8151 - E: jhazen[.]okco.com.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Oracle Corporation

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Oracle Announces Oracle Utilities Customer Self Service

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

Oracle Corporation |
Publisher Contact: Candice van der Laan - Oracle.com 
650-506-0814 candice.van.der.laan[.]oracle.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Oracle Corporation securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Oracle Corporation / Company Profile


Read Software Most Recent Related Newswires:

IIITM-K and IBM India Develop Real-Time Water Quality Measurement System on IBM Watson IoT Platform
PACE Honors Noble Systems for Contributions in Customer Engagement
Mentor Graphics Expands Formal Verification’s Reach with New Cross-Platform GUI and Apps
Splunk Cloud Launches on AWS Marketplace
PTC and ServiceMax Announce New Connected Field Service Deployment
Crédit Mutuel and IBM Watson Put Technology at the Service of People
Splunk Named One of the 'Best Places to Work' for 10th Consecutive Year
TransCelerate Selects Veeva Vault SiteExchange
Zendesk and Fabric Bring Customer Service to Mobile App Development and Experience
Telstra and IBM Aspera Team up to Enable Media File Transfer Capability and Global Media File Collaboration
Oracle Buys Moat
California School District Performs Successful Datacenter Migration with NAKIVO
Etkin Johnson Real Estate Partners Selects Yardi Voyager
IBM Integrates Automated Alerts from the Weather Company to Enhance Resiliency Communications as a Service
HARMAN Recognized as A Finalist for Gartner Data & Analytics Excellence Awards

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  MagLar, Inc.

Visit  JobsWare.com





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)