To share our customer’s success and the market development strategy in Russia, Korenix has recently interviewed Ilya Astafyev, Vice President of PLC Systems, Korenix “Diamond Partner” in the region.
During the interview Mr. Astafyev revealed: “In Russia’s fierce competitive environment our success with Korenix is based on providing solutions with technological advancements and best quality/price ratio, but also on our professional approach to customers. Korenix’s highly professional sales and technical support team is always keen to hear our end-users’ demands, and provides all the upgrades and new features necessary to meet their requirements.” He then added: “With continuous on-site support and specific design adjustments we were able to upbeat competitors by providing the most uniquely suited solutions for winning over key governmental infrastructure projects, creating new milestones for future business growth.”
Despite some of the specifics of Russia’s industrial automation market, such as the existence of certain degree of lobbying, market resistance to newer brands and lack of clear separation between industrial and commercial-type equipment, PLC manages to expand its project portfolio. “To have success in winning projects and gain our customer’s trust, we also hand out samples, set up devices and provide customized firmwares.” stated Ilya Astafyev.
Not surprisingly many of PLC’s customers have highly positive image about Korenix and PLC partnership: “We are implementing network switches from Korenix for several years now, and during its operation the equipment has proved to be at its best. The staff of PLC Systems provided modern and highly qualified technical support during the projecting and exploitation of the products." expressed his satisfaction in a feedback letter A.K. Domnin, Chief Constructor of Alpha-Pribor, the long time partner of PLC Systems.
PLC Systems is a leading provider of industrial automation systems with over 15 years experience and a wide partnership channel spread across Russia and neighboring countries. Thanks to its customer-driven, service-oriented efforts and the flexible approach of problem solving, the company always offers best solutions to meet its customer’s demands. Company’s success also revolves around its highly trained technical support team which, in addition to promptly responding to customers’ issues, is also capable of providing warranty and non-warranty repairs of any complexity.
Korenix has worked with PLC since its foundation, and it has been PLC’s hard work and insightful knowledge of local environment that has helped Korenix to penetrate Russian market with strong competitors already in place, and in a short time become a recognized brand, accumulating a large project portfolio. The companies work with both governmental and private organizations in different sectors of Russia, and have enormous success and recognition particularly in Russia’s Railway and Metropolitan, Oil & Gas, Substation Automation industries as well as Video Surveillance market.
Korenix (korenix.com) and PLC intend to further expand their sphere of influence in the Russian market through offering innovative technological solutions best adjusted to Russia’s specific industrial environment.