UC Alternative (UCA) reduces unemployment benefit charges (cost) by 20% to 40%, making us the national leader in reducing unemployment claim losses. When you place UCA's unemployment program side by side with our competitors, it is easy to see how this success is achieved.
1. An alternative position on the partnership
Them: Other vendors can be viewed essentially as processing firms who read, react, and respond to unemployment claims. Their fees are fixed and tie to the number of claims processed in a given 12 month period - versus minimizing claims lost.
UCA: Rather than simply processing our client's unemployment claims, we are invested in winning those claims. UCA's contingency contract structure rewards our clients by partnering to winning more unemployment claims. Being "success driven" while working within a client's guidelines, UCA has more incentive to ensure all measures are being taken to defend each and every unemployment claim; UCA's fee is earned only if it reduces the cost of claims lost. Our program is evaluated on the actual savings achieved. We are your consultant and partner, and it shows.
2. It's all about the relationships
Them: Each claims examiner has multiple high profile clients that stretch them thin when it comes to building strong relationships with each of their client location contacts.
UCA: The goal is to develop a strong, one-on-one relationship with the appropriate individuals within each location. This enables UCA to coordinate its efforts and educate in a streamlined fashion, thus becoming an informed partner for mitigating our client's unemployment cost.
3. We protest more claims
Them: Other vendors put forth limited effort to acquire the necessary separation information from the hiring location needed to protest each claim, with no incentive to be diligent with their follow up. If the information is not provided (timely) by the client, the claim is simply not protested.
UCA: Working persistently one-on-one with each hiring location provides greater assurance that no claim is not-protested due to a lack of timely response from a hiring location. Because our fee is tied to reducing the cost of benefit charges, we make additional efforts to gather all the necessary details needed to achieve a disqualification. We protest more claims, win them, and create savings for our clients.
4. Our reports tell the whole story
Them: Clients have to retrieve their own unemployment reports, win percentages are only calculated on protestable claims; leaving the claims that were not protested due to lack of separation information out of the calculation. Further, their reports do not account for pending claims, making it difficult for the reader to be able to reconcile their claims processed against the decisions received.
UCA: Our one to two page monthly management reports are created and delivered directly to our clients rather than asking them to retrieve themselves. The reports are concise and focus on the total loss rate as well as the actual benefit charges paid on a comparative basis. This allows clients to focus, in terms of real dollars, their actual losses on a monthly basis. In addition, all pending claims are accountable for as being won or lost, thereby proving an accurate win /loss rate based on total claims.
5. Everything is customizable with UCA
Them: Every client must fit a "one size fits all" profile. This means that the unemployment program procedures, reports, and contract structure are already established and cannot easily be altered, regardless of the unique needs of each specific client. Clients are asked to adapt to them rather than them adapting to their clients
UCA: Every client is different, and UCA (ucalternative.com) provides the most personalized customer service--with more flexibility, than the approach of our competitors. If there is a particular procedure a client asks to be implemented, or a specific way they want to see their management reports, it's never a problem. It is our pleasure to deliver our program in a way that creates the most value for our clients. Our objective is to put management in a position where it can determine, within in minutes, how much UCA is saving them monthly in terms of real dollars versus maximum potential liability. By establishing this type of supportive partnership the client and UCA both win.
Contact us today for more information or to schedule a meeting where we would welcome the opportunity to demonstrate how UCA's program can generate a savings for your organization.