The Business Environment Group, a leading provider of UK serviced office space has recently partnered with Centrastage, a leading IT management software provider to improve, regulate and monitor its devices across a portfolio of over 18 serviced office locations.
Prior to The Business Environment Group adopting Centrastage’s remote monitoring service, they were using an alternative provider of device monitoring. Due to restrictions with using this provider, the group had to rely heavily on the end-user granting access to their device. This meant that unnecessary amounts of time was being wasted, in an environment where it was time and delays that created bigger problems.
Graham Hefferman, IT and Communications Director for the group comments on the recent partnership,“The level of support delivered by Centrastage.com is fantastic and as a result, our response time has been dramatically reduced. Some incidents that we’ve had since working with Centrastage have saved us at least two to three hours from our working day, enabling us to redeploy our IT support’s time more efficiently.”
Hefferman continues,“We looked into a number of alternative service providers, and found that they were all too complicated for the solution we were after. Centrastage’s service offers multiple additions to the system we had in place previously, allowing us to deliver a range of new services including IT audits, PC and server monitoring, remote support, device management and configuration, software licensing and reporting.”
Christian Nagele, CEO of Centrastage comments,“Our technology is built and priced for organisations who want to offer remote monitoring and management, without a huge financial outlay or the need to reinvent their business model. CentraStage (centrastage.com) is charged at £1 per device per month, and our ‘pay-as-you-go’ pricing model is designed for today’s financial climate. We pride ourselves on providing a simple, effective technology, and it is a testament to our proposition and offering that we are winning business from established industry leaders such as The Business Environment Group.”
The group has a £100million expansion plan in place over the next three years and will look to implement Centrastage’s monitoring solutions across the additional serviced offices as they add to their portfolio, continuing to provide more effective IT support.