NewswireToday - /newswire/ -
Princeton, NJ, United States, 2012/04/25 - Servion, a specialist in customer interaction management, closed out its fiscal year with record sales from the U.S. Enterprise Business Unit. This fiscal year was the strongest sales performance for a single year for the business unit.
During their most recent quarter, which ended March 31st, the Enterprise Business Unit finished their quarter at 128% of expected sales. This fiscal year yielded a sales increase of 36% over the prior fiscal year. These strong results have enabled Servion to continue their rapid headcount growth throughout the organization.
“We had a fantastic year in sales,” stated David Baker, Vice President of Sales for Servion. Baker added,“We saw many of our customers upgrading old, end-of-life solutions as well as adding new applications to their existing systems.”
David continued,“It was the perfect storm. Customers from every vertical industry looked to upgrade or enhance their call center applications and solutions during the year. As CIM specialists, Servion had the experience and resources to deliver all of those solutions in a timely manner and at a competitive price. We are looking forward to continuing to deliver on our quality, commitment, and price for our customers in our new fiscal year.”
In addition to this remarkable performance, Servion has also launched a new website at servion.com which highlights their global capabilities and expertise. The site includes information about services, industry solutions, global partners, and clients that make up Servion’s core structure and support its business philosophy.
About Servion Global Solutions, Inc.
Servion (servion.com) specializes in Customer Interaction Management (CIM) solutions that help organizations design and deliver superior experience for their customers. With more than 600 customers and over 1000 installations spread across 60 countries, Servion’s products and solutions handle more than 7 billion voice/fax/ACD/Web/e-mail interactions per year.