PRTODAY / NewswireToday Free press release distribution service network

Written by / Agency / Source: SoundBite Communications, Inc.

Check Ads Availability|e-mail Article

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

SoundBite Communications Reports Growing Global Momentum - Increased support in multiple countries key to progress (NASDAQ: SDBT) -
SoundBite Communications Reports Growing Global Momentum


NewswireToday - /newswire/ - Bedford, MA, United States, 2012/04/10 - Increased support in multiple countries key to progress (NASDAQ: SDBT) -

Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


SoundBite Communications, Inc., a leader in hosted contact center and mobile marketing solutions, announced significant progress in its global growth. In 2011, international revenue experienced 137 percent annual growth, while the company added to its European client base, expanded its global reseller relationships, and made its service offering available to nearly 50 countries.

SoundBite has been actively investing in its global operations since 2010, when it established a UK subsidiary to spearhead its European activities, and subsequently in 2011, when it added to its international employee base and opened a UK data center. This data center enables clients across Western and Eastern Europe to leverage SoundBite EngageTM, an interactive multi-channel communications platform that includes voice, text and email messaging, web, and hosted dialer functionality; and InsightTM, our preference management platform. Most recently via its 2ergo Americas acquisition, SoundBite added new carrier and aggregator relationships enabling SMS messaging to a number of Latin American countries.

“The progress we have made, over a relatively short period of time, is substantial,” stated Jay Reilly, Managing Director & VP of International for SoundBite. “Our global financial services clients drove our initial efforts, as they brought to Western Europe the same successes they were experiencing with SoundBite in other regions. In addition, our international resellers continue to bring us into other regions, including Africa. And now that we support a number of Latin American countries, our excitement around expanding our global opportunities continues to grow. It’s great to be able to offer our multi-national clients solutions across such a broad array of regions and countries.”

“We are also pleased that our international clients are paving the way in product innovation,” added Reilly. “One example is a text-to-pay program that will launch shortly for a large client to allow its customers to make payments by text messaging in a secure and convenient fashion. The future looks quite bright as the international market is demonstrating a huge appetite for innovative cloud-based customer communications services. Since the beginning of 2012, four new dialer clients have launched and three more dialer clients plan to launch this month. Our partners continue to make investments to support this momentum.”

SoundBite’s client base includes 25 of the Global 500, and the company’s 2012 product roadmap calls for continued support for global cloud-based customer communications. SoundBite also continues its efforts to identify additional international resellers to support its continued commitment to global growth.

About SoundBite Communications
SoundBite Communications (, a leading provider of cloud-based customer communications, enables organizations to build lifelong, profitable customer relationships across the full consumer lifecycle. It serves two global markets, the Hosted Contact Center and Mobile Marketing. Its solutions leverage the power of two robust platforms: SoundBite Engage, an interactive multi-channel communications platform providing integrated SMS, dialer, voice messaging, email and web communications; and SoundBite Insight, a preference management platform enabling intelligent, personalized communications. SoundBite powers nearly 2 billion customer interactions annually.

SoundBite is a registered service mark of SoundBite Communications, Inc.

Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


Written by / Agency / Source: SoundBite Communications, Inc.


Availability: All Regions (Including Int'l)


Traffic Booster: [/] Quick Newswire Today Visibility Checker


Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

# # #
  Your Banner Ad showing on ALL
Customer Service/Call Center articles,
CATCH Visitors via Your Competitors Announcements!

SoundBite Communications Reports Growing Global Momentum

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

SoundBite Communications |
Publisher Contact: Press Office - 
781-897-2500 info[.]
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any SoundBite Communications, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Customer Service/Call Center via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY

Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Read Latest Articles From SoundBite Communications, Inc. / Company Profile

Read Customer Service/Call Center Most Recent Related Newswires:

Gestcom Deploys Genesys Cloud Solution for Customer Engagement
Omnichannel Customer Experience Drives Growth Opportunities in the Asia-Pacific Contact Center Application Market Finds Frost & Sullivan
PureCloud by Genesys Certified for Payment Card Industry Data Security Standard (PCI DSS)
Avaya Virtual Service Platform Switches Achieve Common Criteria Certification
Genesys Unveils Expanded Customer Experience Product Offerings, Demonstrates Enhanced Usability Features at Enterprise Connect 2017
Avaya Debuts First Unified Communications Cloud Service in Algeria with Icosnet
Upstream Works Software Awarded 2017 Customer Magazine Product of the Year
Genesys Acquires Silver Lining Solutions to Enrich Workforce Optimization Product Offering
Upstream Works Software Announces Partnership with Sensa
Upstream Works Software Announces New Partnership with PC-1
Frost & Sullivan Lauds inContact for Gaining Market Share in the ACD and WFO Segments of the Hosted/Cloud Market
ZaiLab Receives Frost & Sullivan’s Coveted Award for its Next-gen Contact Centre Solution
Upstream Works Named One of the Most Promising Cisco Solution Providers 2016
Upstream Works Software Expands with New Office in Europe
Dubai Land Department Boosts Citizen Engagement with Altitude-powered Contact Centre

Boost Your Social Network
& Crowdfunding Campaigns

NewswireToday Celebrates 10 Years in Business



Visit  MagLar, Inc.

  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (