NewswireToday - /newswire/ -
Hollywood, FL, United States, 2012/03/09 - WomenCertified®, the collective voice of the female consumer and a trusted referral source for top businesses and brands is recognizing Jon Lancaster Toyota as a Top Dealerships for Outstanding Customer Experience - WomenCertified.com.
WomenCertified®, the collective voice of the female consumer and a trusted referral source for top businesses and brands identified among women, is recognizing Jon Lancaster Toyota as one of the country’s Top Dealerships for Outstanding Customer Experience based on a WomenCertified® Female Customer Satisfaction survey conducted with female customers. The survey determined that Jon Lancaster Toyota meets and exceeds customer expectations.
Jon Lancaster Toyota received excellent scores in several areas including the overall sales experience that their customers received. In fact, 97 percent of the women polled said they would definitely recommend Jon Lancaster Toyota to their family and friends!
“Recognizing the top dealerships nationwide that are women-friendly and align with women’s identified preferences is important to our mission at WomenCertified, where we are women helping women make smart choices”, said Delia Passi, founder of WomenCertified® and author of Winning the Toughest Customer: The Essential Guide to Selling to Women. “We are proud of Jon Lancaster Toyota for taking ownership of their customer experience and creating a business environment that bucks the trends and continues to provide exceptional service both to women and men alike.”
As a Top Dealership, and because of its high consumer satisfaction scores, WomenCertified is further honoring Jon Lancaster Toyota with the Women’s Choice Award, signifying that at least 4 out of 5 women would highly recommend this dealership to others. Women are empowered to make better choices by having a Seal that represents the collective opinion of women who highly recommend that brand, service or dealership.
“Jon Lancaster Toyota Scion is excited to be honored as a Top Dealership for Outstanding Customer Experience by WomenCertified®,” said Joe St. Marie, Vice President and General Manager of Jon Lancaster Toyota. “Our dedicated sales and service professionals are proud to be part of a team being recognized as a leader in our industry. The Women’s Choice Award by WomenCertified® is also a testament to the passion and dedication displayed by our professionals—toward all guests on a daily basis.”
WomenCertified® (womencertified.com), the voice of female consumers, awards businesses and brands of choice among women with the Women’s Choice Award. WomenCertified represents the collective voice of women so they can help each other identify businesses that deserve our loyalty and referrals. The Award is based on consumer surveys, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women vs. men, which led to the development of the Female Consumer Satisfaction Index.