Twin Cities Community Hospital announces the introduction of a new Senior Care emergency room program designed to meet the unique needs of its elderly patients.
As part of the initiative, the staff completed an intensive educational course training them in the field of working with the senior population. In addition to the staff’s resulting heightened sensitivities to this community, the hospital has introduced several new amenities as part of their Senior Care program, including more comfortable, pressure-relieving mattresses that are lower to the ground; larger clocks in designated rooms and larger print on the admitting forms; hearing amplifications devices; a special admitting line for seniors; and physicians and staff that will be available to spend more time with senior patients. The Senior Care program is now implemented and all seniors who receive care in our Emergency Department will receive the benefits of this new service.
“Twin Cities Community Hospital takes pride in its customer service, so we are thrilled to be able to offer emergency room services that address the specific needs of our senior population,” says Jason Chang, Director of Business Development. “It is our hope that this program helps put our patients more at ease during their time in the E.R.”
About the Twin Cities Emergency Room
The emergency department at Twin Cities Community Hospital (twincitieshospital.com) treats approximately 30,000 patients each year. Patients in the emergency department are separated by clinical need into specialized care areas. All patients benefit from advanced technology, quick response, and an experienced team of professionals who care for patients 24 hours a day, seven days a week. The 23-bed unit is equipped with two trauma rooms. Twin Cities Community Hospital won the Beacon Award for Excellence from the American Association of Critical Care Nurses.
For information about Twin Cities Community Hospital visit the website or contact Jason Chang, Director of Business Development, at jason.chang[.]tenethealth.com.