Kenexa, a global provider of business solutions for human resources, today announced that Andrew Goldschmidt has been named chief customer officer. By promoting Goldschmidt to CCO, Kenexa solidifies its commitment to providing outstanding customer service to its clients.
In his new role, Goldschmidt will oversee customer experience, retention and overall satisfaction for Kenexa’s roster of clients, which includes many Fortune 500 companies.
Since 2008, Goldschmidt has led Client Services for Kenexa’s Recruitment Process Outsourcing business unit. He was responsible for managing customer satisfaction, cross-selling services, account growth and renewals.
“Andrew has proven to be a true leader who focuses his talents on helping clients improve their businesses,” said Rudy Karsan, chief executive officer at Kenexa. “Since Andrew has been a part of the RPO leadership team, the division has grown in size, expanded its range of scope and services and, most significantly, grown in stature within our industry.”
Goldschmidt joined Kenexa in 1996 and worked with the organization’s insurance and financial services sector. He also served as a program director for Kenexa’s earliest RPO clients, including Corning, Pfizer and Rohm & Haas.
Kenexa (NYSE: KNXA) helps drive HR and business outcomes through its unique combination of technology, content and services. Enabling organizations to optimize their workforces since 1987, Kenexa’s integrated talent acquisition and talent management solutions have touched the lives of more than 110 million people. Additional information about Kenexa and its global products and services can be accessed at kenexa.com. Follow Kenexa on Twitter: @kenexa
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