ConnectWise, developer of the leading service management software designed exclusively for IT service providers, VARS, ISVs and MSPs, announced today it has enhanced the learning experience for its Professional Services Automation solution by making all of its video learning material available in MP4 format on the ConnectWise University site to provide the utmost compatibility with the greatest breadth of devices, including mobile devices such as the iPad and iPhone, allowing ConnectWise partners to access videos from anywhere at any time.
ConnectWise University provides partners with support and training resources such as popular ‘how-to’ videos that demonstrate specific features, webinars, educational courses and archived ConnectWise TV broadcasts. Video has been proven to make consumption of learning materials easier, which translates to better utilization of the ConnectWise business operating system, improving partners’ businesses through deeper understanding of the PSA’s functionality.
Video is a powerful means of hands-on education for ConnectWise partners, allowing them to learn at their own pace. Because the MP4 multimedia file format is supported by nearly all mobile devices, technicians in the field can get a quick demonstration of how to perform a task on an iPhone, and those needing more advanced instruction can make use of time away from their desks to watch a webinar or complete an educational training course on an iPad.
“The ConnectWise PSA is a powerful software suite and the more our partners know how to fully utilize it in their own businesses, the more profitable and successful they will be,” said Kathy Smith, ConnectWise Director of Consulting Services. “ConnectWise provides several educational resources for our partners and our online video series helps streamline the learning process. By improving the accessibility of learning materials through the conversion of video material into the MP4 format, partners have access to all the tools we make available quite literally at their fingertips at any given time.”
A robust library of recorded shows, webinars, University Training Courses, How to Videos, Blueprint Videos, and more is available at connectwise.com/university.
Designed exclusively for the IT Channel, ConnectWise (ConnectWise.com) is the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers. Today more than 60,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk ticket and tracking, project tracking, IT service management, SLAs, dispatch scheduling, mobile IT services, time and expenses into a singular IT management software to dramatically streamline IT companies. Over the last 29 years, ConnectWise has become the premier business operating system for IT solution providers. ConnectWise APIs are accessed by over 300 organizations, including ConnectWise partners and industry leaders of the IT Nation.
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