PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: Altitude Software

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Spanlink Communications and Altitude Software Partner to Provide Contact Centers Sophisticated Agent Scripting Tools - Spanlink customers to benefit from altitude UCI campaign scripting and agent desktop tools - Spanlink.com / Altitude.com
Spanlink Communications and Altitude Software Partner to Provide Contact Centers Sophisticated Agent Scripting Tools

 

NewswireToday - /newswire/ - Chicago, IL, United States, 2012/01/09 - Spanlink customers to benefit from altitude UCI campaign scripting and agent desktop tools - Spanlink.com / Altitude.com.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Altitude Software, a leading independent global contact center solutions vendor, and Spanlink Communications, a Cisco contact center and customer collaboration solutions provider, today announced a partnership that enables Spanlink to resell Altitude’s agent script development tools and unified desktop solution.

These offerings integrate with Cisco contact center solutions and provide Spanlink customers with the ability to quickly and easily edit or change agent scripts and call campaigns. “We’re always looking for ways to help our customers save time and money while increasing customer satisfaction,” said Eric LeBow, CEO, Spanlink. “With our Altitude partnership we’re thrilled to be able to offer our customers solutions that help them build effective call campaigns faster than ever before, and with less technical intervention.”

Spanlink will be working with Altitude to deliver a wide range of their solutions, including the Altitude Scripting Studio and Altitude Unified Desktop. Altitude's Scripting Studio saves time and resources when building or modifying campaigns in the contact center. It is an intuitive but powerful environment for creating new services and campaign flows and enabling non-technical users to create and run multi-channel campaigns that are seamlessly integrated with business workflows. Altitude’s Unified Desktop streamlines multiple applications into a single agent desktop and gives customers direct access to databases. Its extendable data model provides relevant information on the agent desktop and allows agents to focus on customer needs and campaign goals.

"Spanlink and Altitude Software both have 20 years of experience working in the contact center arena, delivering substantial business results,” states Mark Lepko, Altitude Software President for North America. "Altitude Software’s powerful tools can help Spanlink deploy flexible technology that effectively improves, in real time, some key business processes in the contact center."

Altitude Software has customers in a wide range of industries with a special strength in the CRM Service Provider industry. It has a strong customer base in EMEA and Latin America, with an emerging presence in North America and Asia Pacific. The Altitude Software Partner Network has more than 100 members providing Contact Center solutions using Altitude’s products and services.

About Altitude
Altitude Software (altitude.com) is the leader of unified customer interaction solutions, managing dynamic contact centers independently of platforms since 1993. Used by 250.000 users in about 900 customers of 60 countries, Altitude is recognized for customer satisfaction levels and is ISO 9001 and TSIA certified for its customer support worldwide. Its innovations have won 40+ industry awards and Gartner includes Altitude in its Magic Quadrant, as the only global independent vendor since 2000. Altitude uCITM (unified customer interactions) is an open software suite that manages high volume customer interactions with the enterprise like Customer Service, Help Desk, Collections, Telesales, Surveys, etc; It is valued the most for its speed in creating and changing CRM Services and Campaigns, thanks to its Unified Design Studio, Open Desktop, Routing, Dialer, Voice Portal, Monitoring, Reporting, Workforce and Integration Server. Altitude Software can be reached at +1 (905) 479-2655.

Follow us on Twitter (twitter.com/Altitudesoft) |Linkedin (linkedin.com/companies/altitude-software) | Facebook (facebook.com/altitudesoftware).

About Spanlink
Spanlink Communications (spanlink.com) is a leading provider of Cisco contact center and customer collaboration solutions. With more than 23 years of experience, Spanlink helps companies exploit the benefits of virtual unified communications networks for business transformation. Spanlink applies expert advising, deployment, integration and managed services to tailor each customer’s solution and support plan to its business needs. Spanlink is at the forefront of helping organizations understand how to leverage their contact center to monitor and proactively respond to Social Media to engage customers and prospects. Spanlink is a Master certified Cisco partner serving businesses of all sizes. Follow Spanlink on Twitter at twitter.com/spanlink

For more information:
Carlos Taveira, Get Global Marketing Communications
P: +351 213502551 / E: carlos.taveira[.]getglobal.pt.

Vicki Kallhoff, Spanlink Communications
P: (763) 971-2260 / E: vicki.kallhoff[.]spanlink.com.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Altitude Software

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Spanlink Communications and Altitude Software Partner to Provide Contact Centers Sophisticated Agent Scripting Tools

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

Altitude Software | Spanlink Communications
Publisher Contact: Marie Jensen - Altitude.com 
708-660-9276 marie.jensen[.]altitude.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Altitude Software securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Altitude Software / Company Profile


Read Software Most Recent Related Newswires:

IBM Debuts Blockchain Ecosystem to Help Accelerate Growth of Networks on Hyperledger Fabric
Permanent TSB to Improve Contact Centre Performance and Compliance with Noble Systems Composer Real-Time Speech Analytics
Rush Health Selects InterSystems HealthShare to Integrate Health Records, Support Value-Based Care
IBM Launches New Bluemix Services with GitHub and Slack Integration to Speed App Development in the Cloud
Yellowfin Launches Analytics Industry’s First Virtualized Integrated Data Preparation Module
TIBCO Releases TIBCO Mashery Local API Management Solution for Hybrid Gateway Deployments
Comways and Altitude Highlight Flexible Solutions at Belgium Contact Center Congress
Gruppo Campari Chooses OpenText Business Network for B2B Growth
Infor Delivers Enhanced Mobile Equipment Solution
Mentor Graphics and SiliconIndia Announce 2016 Leadership Awards for the Embedded/VLSI Industry
Korean Retailer Homeplus Optimizes Store Planning with JDA Category Management
IBM and Pfizer to Accelerate Immuno-oncology Research with Watson for Drug Discovery
The VELUX Group to Drive Smart Product Innovation with Implementation of PTC Windchill Across the Enterprise
KPIT Takes A Strategic Stake in A Germany Headquartered Automotive Engineering Services Company
Pegasystems Named Silver Winner for Best New Product of the Year in Best in Biz Awards 2016

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  La Bella Bakery Artisan Bakery Arizona

Visit  JobsWare.com





 
  ©2016 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)