CallPro CRM, LLC., a subsidiary of QSS, the U.K. based company and developer of CallPro CRM, is launching its call-centric CRM SaaS system in the United States. CallPro CRM has the same account management functions, reporting and integration capabilities as other popular CRMs on the market, but it also has call-centric features and smart e-marketing capabilities that have never been seen by any other CRM; the results--a dramatic increase in calls and contacts, which increases responses, appointments, and ultimately sales.
Unlike other popular CRM systems that are IT or management centric, or have a lot of general catch all features--that do not increase sales, CallPro CRM is call-centric. It is designed for sales and calling professionals and will actually increase calls, sales and sales activity (often increasing calls from 70 calls up to 240 calls or more in a day). Call Pro CRM has already been well-received in over 33 countries by thousands of businesses, and was ranked #1 within the CRM category by Call Center Helper. Peter Connell, CEO of CallPro CRM says,"Most CRM applications have progressively moved away from their primary users (sales and call professionals) and are optimized for management or IT--so sales suffers. Not so with Call Pro CRM."
Unlike most CRM vendors, the developers of Call Pro CRM have over 20 years of experience in call centers. The company saw the need for a CRM system that is made for the primary CRM user--sales and call professionals, and would actually aid a company in increasing sales activity, not slow it down. To do this, QSS used its call-centric expertise, added critical call-centric and smart e-marketing features (like Hot Prospect E-mail Priority Dialing™) to a robust CRM engine and produced CallPro CRM.
CallPro CRM bridges the gap between Call Center Software, CRM, and Lead Generation campaign management. It has the speed of call-center software (via progressive auto dialing, call pacing, fast wrap, advanced scripting and call guides, call time rotation, Do Not Call compliance, VOIP integration), and the features of an advanced CRM (with territory alignment, visual appointment routing, sales analytics, custom dashboards and reports, account and document management, opportunity tracking). It also has unique smart e-marketing automation (like the ability to immediately push opened e-mails to the top of the dialing queue, web-to-lead capture, true bulk e-marketing, validated delivery, intelligent auto-responders, plus more)--all at a price point well below competitive options.
"Most CRM companies have lost focus of the calling professional. Their software is great for IT and management, but they only touch the system occasionally and are not the primary users," says Ted Finch, original VP Marketing for Goldmine Software. "Finally, someone has gone back to the basics and produced CRM software optimized to increase calls and help sales professionals sell. If you call for a living, you should check out CallPro CRM."
Finch goes on to say,"One of the coolest features of CallPro CRM is the ability of a sales person to send a batch of emails, then have his calling queue get re-arranged in real time as his prospects open his emails. His call to contact ratio will go through the roof!"
CallPro CRM (callprocrm.com) will be available to US businesses and VARS beginning December 14, 2011.
Founded in 1991, Quality System Solutions, Ltd, based in the UK, is the holding company for CallPro CRM, LLC, and is the developer of CallPro CRM--the World's #1 e-Marketing and Call Centric CRM. CallPro CRM, LLC. head office based in Clearwater, Florida.